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Question: Imessage won't activate account?

For the past few months I can't seem to log in to my facetime or imessage, it keeps saying "An error occurred during activation. Please try again." I can't log in or out of the account I'm using.

MacBook Air

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Mar 18, 2018 6:27 AM in response to yezabella In response to yezabella

Message activation error



Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


There is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.


Apple Support using Twitter



Or fill out and submit this form.

Mar 18, 2018 6:27 AM

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Question: Imessage won't activate account?