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photos on iphone 7 missing in DCIM folder

3 months of photos on iphone 7 cannot be seen in the DCIM folder when the phone is plugged into my WIndows PC. I tried to download a few by "editing", and they appeared in DCIM but in HEIC format that cannot be viewed on my PC. How do I download the missing photos from iCLoud to my PC in JPEG format please?

iPhone 6 Plus, iOS 9.1, zedge

Posted on Mar 17, 2018 10:37 PM

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photos on iphone 7 missing in DCIM folder

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