Hacked Account and Unauthorized Purchases
Last night I woke up to an e-mailed invoice from Apple for some games that were purchased - not by me.
I’ve changed all my passwords but will Apple reverse the charges?
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Last night I woke up to an e-mailed invoice from Apple for some games that were purchased - not by me.
I’ve changed all my passwords but will Apple reverse the charges?
You are sure that it was a genuine emailed receipt, it contained your full billing address from your account and they show on the account's purchase history ? Phishing emails :
Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
but will Apple reverse the charges?
If they do show on your purchase history have you contacted iTunes Support about them ?
You are sure that it was a genuine emailed receipt, it contained your full billing address from your account and they show on the account's purchase history ? Phishing emails :
Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
but will Apple reverse the charges?
If they do show on your purchase history have you contacted iTunes Support about them ?
Hacked Account and Unauthorized Purchases