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Question: i reset my iphone 6 plus to factory settings and i tried activating it again but it gives an error and tells me to contact apple support , i have tried almost everything , please help me .

My iPhone 6 Plus cannot be activated again

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Answer:
Answer:

If your device has an activation lock, only the original owner can unlock it using his credentials. There's no way to bypass the activation lock, and that device is useless.


If you are the original owner of that device and you forgot your Apple ID (and/or its password), follow the steps provided in these support guides:

If you forgot your Apple ID - Apple Support

or

If you forgot your Apple ID password - Apple Support


If nothing helps, contact Apple Support directlly using this link:

Contact Apple for help with Apple ID account security - Apple Support


Regards

Giulio

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Question marked as Apple Recommended

Mar 18, 2018 2:37 AM in response to yaafromaccra In response to yaafromaccra

If your device has an activation lock, only the original owner can unlock it using his credentials. There's no way to bypass the activation lock, and that device is useless.


If you are the original owner of that device and you forgot your Apple ID (and/or its password), follow the steps provided in these support guides:

If you forgot your Apple ID - Apple Support

or

If you forgot your Apple ID password - Apple Support


If nothing helps, contact Apple Support directlly using this link:

Contact Apple for help with Apple ID account security - Apple Support


Regards

Giulio

Mar 18, 2018 2:37 AM

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Question: i reset my iphone 6 plus to factory settings and i tried activating it again but it gives an error and tells me to contact apple support , i have tried almost everything , please help me .