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Question: unknown apple id

Apple ID works ok on iPhone, only to upgrade one app it is asking for password for unknown Apple id. Anyone anything similar ?

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Where did you buy your iPhone? Was it used?

Apps are permanently tied to the Apple ID that was used to download/install them. If you're using a different Apple ID you can't update those apps. The only thing you can do is to delete them (keeping in mind that you'll loose all the data related to those apps), then download/install them again, using the new Apple ID.


Regards

Giulio

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Question marked as Apple Recommended

Mar 18, 2018 3:03 AM in response to ingofromhollingstedt In response to ingofromhollingstedt

Where did you buy your iPhone? Was it used?

Apps are permanently tied to the Apple ID that was used to download/install them. If you're using a different Apple ID you can't update those apps. The only thing you can do is to delete them (keeping in mind that you'll loose all the data related to those apps), then download/install them again, using the new Apple ID.


Regards

Giulio

Mar 18, 2018 3:03 AM

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Question: unknown apple id