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Question: ”n” key on 2017 MacBook Pro isn’t working unless I push down really hard

So I have the new 2017 13” MacBook Pro with Touchbar. I run it on High Sierra and ever since last week or so, my keyboard has been acting up. Specifically, the N key stopped working. I mean it works when I press down really hard, but not when I press it how one normally does, and it’s quite annoying. I can’t tell if it’s a technical Issue or something I might have done, or maybe it’s the software acting up. The thing is I don’t use the N key much, Not any more than others at least. Either way I don’t know what I should do. I’ve tried blowing on it to remove possible dust or dirt stuck beneath it, although it’s possible there is more. I tried restarting the computer twice but to no avail. I also game on it but I haven’t much lately, so I am confused if it is related to that. Oh, and last week when it first occurred, I restarted the computer and it worked again up until yesterday, which makes me think something related to software? Thank you anyone for any help related to this issue

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Connect an external keyboard and test. If that works as expected then it's not software, it's a problem in the keyboard itself (hardware). Bring/send it in to Apple for repair.

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Mar 18, 2018 6:14 AM in response to aidanfrombedford In response to aidanfrombedford

Connect an external keyboard and test. If that works as expected then it's not software, it's a problem in the keyboard itself (hardware). Bring/send it in to Apple for repair.

Mar 18, 2018 6:14 AM

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Mar 18, 2018 8:12 AM in response to macjack In response to macjack

So I did that and it works fine, so

Hardware. When I popped off the key to look closer, the little clips that connect it to the keyboard broke, and now when I put it back on it jiggles a little, a problem I don’t want to have. Do you think Apple can take it and fix the problem? (a malfunctioning key and broken key cover)

And if so, what is the price range and time frame for this problem since I need to be on a trip next week and I wonder if I should wait till I get back to bring it in. Thanks.

Mar 18, 2018 8:12 AM

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Question: ”n” key on 2017 MacBook Pro isn’t working unless I push down really hard