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Question: Apple ID

I am trying to change my email address of my apple ID to enable my work emails to be added to my phone. I am getting an error message 'THIS EMAIL ADDRESS IS NOT AVAILABLE. CHOOSE A DIFERENT ADDRESS'

Not really helpful as it has to be that address!!

Can anyone help with why its doing this??

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Mar 18, 2018 5:40 AM in response to dancing81queen In response to dancing81queen

Have you recently used that email address on an account ? People have posted that you need to wait twelve months before using an email address on another account. If that's not the case : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

Mar 18, 2018 5:40 AM

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Mar 18, 2018 6:18 AM in response to King_Penguin In response to King_Penguin

I doubt it - its a personalised email address with his name included.

I thought someone in IT at his company might have set up an apple ID for him but when I checked the email address it says no apple ID exists... its all very odd.

Mar 18, 2018 6:18 AM

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Mar 18, 2018 6:36 AM in response to dancing81queen In response to dancing81queen

If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

Mar 18, 2018 6:36 AM

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Question: Apple ID