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Question: iPhone 6s not syncing.

since a battery replacement my 6s refuses to sync contacts with my Mac Pro laptop. I have tried all the usual methods of resetting, restoring etc but with no success.


I am now having duplicate contacts on the Mac Pro😮, is this issue linked with iPhone 6s or a completely separate problem.



any thoughts other than the hammer would be great.


both devices are running current operating systems and have the correct time.

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Mar 19, 2018 6:17 AM in response to andytc In response to andytc

Hey andytc,

It looks like no one has responded to your post. Here are some details that can help others provide an answer for you.

- Are you getting an error message when syncing? If so, what does it say?
- Do you use more than one email account with contacts on your devices?


Cheers

Mar 19, 2018 6:17 AM

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Mar 21, 2018 4:20 PM in response to Joseph_S. In response to Joseph_S.

Hi Joseph, thanks for your reply.


I do not receive any error messages when syncing all seems to be working fine.


i only have one email address with contacts.


It also appears that the phone isn't backing up to the cloud despite being connected and locked over night.

Mar 21, 2018 4:20 PM

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Question: iPhone 6s not syncing.