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Question: in Update Apple ID Settings, I get Verification failed an unknown error occurred

iPhone 6

Got battery change 2 months ago

worked fine after battery change

last 2 days wouldn't connect to any url

got google chrome app and that won't work

occasionally it makes it through but after at lest 5 minutes

not computer literate so I tried doing things on line like shut off, clear cookies/memory

if I enter something in safari it thinks forever

it says 'safari could not open the page because the server stopped responding'

iPhone 6, iOS 11.2.6

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User profile for user: 2theowl

Question: in Update Apple ID Settings, I get Verification failed an unknown error occurred