Ipone x

Hello,

I have a question about an ipone x that was bought at Istyle Timisoara, Romania, on January 30th. 4 days ago, I saw that on my phone

I there are full scratches on the metal edge.
I doubt as to the external quality of the product (the quality of the material of which it is made).
being unhappy, I wish the restitution of the sum of money.

Posted on Mar 21, 2018 1:22 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2018 1:27 PM

Please be aware, volunteers respond to discussions here in Apple Support Communities so we can't authorize a refund.


You need to contact the authorized reseller who you purchased it from.

2 replies

Mar 21, 2018 1:25 PM in response to pacioaga

http://www.apple.com/legal/sales_policies/retail_us.html - Returns in the USA: "For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method."


Check for your country. Otherwise you only have the option of whatever warranty options exist for you.

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Ipone x

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