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my Mac is making clicking/tapping sounds every now and then

My 4 1/2 year old iMac (3.2 GHz processor, 8 GB memory, 1TB storage) is making clicking/tapping sounds every now and then. Sounds like a crazy woodpecker! I'm using Sierra IOS 10.12.6. I had downloaded an update to Adobe last week and ended getting a virus - Advanced Mac Cleaner which made the computer just go crazy. I Googled how to get rid of it and I think I succeeded but then this tapping noise started. Coincidence?? I have no idea. Any thoughts? (and btw, I'm not all that tech savvy which makes this scary...)

Posted on Mar 21, 2018 2:34 PM

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Posted on Mar 22, 2018 11:15 AM

The ticking sound you hear does sound like it could be a hard drive that is recalibrating after an error, but there is also a fan inside that can cause ticking sounds. Keep in mind that it is normal for hard drives to make some noise when they access data, but if the noise is excessive then that could be indicative of a problem. The most important thing any user should do is make sure they keep a backup of their data. It's a lot easier to recover from a bad har drive when you have a backup.


If you haven't already done so, make a backup while you can. Trust me, I lost my hard drive once, and it contained very important family photos. I now keep a current backup at all time.Once you have a backup then launch the Disk Utility application located in the Applications/Utilities folder and run the First Aid option to see if it identifies any errors. For a more detailed look at the hard drive's error logging you can download an app like Smart Utility from Volitans Software which will pull the detailed SMART logs and let you know whether there are errors that you should be concerned with. You can run it in the demo mode for a limited amount of time.


https://www.volitans-software.com/apps/smart-utility/

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Mar 22, 2018 11:15 AM in response to lrf2

The ticking sound you hear does sound like it could be a hard drive that is recalibrating after an error, but there is also a fan inside that can cause ticking sounds. Keep in mind that it is normal for hard drives to make some noise when they access data, but if the noise is excessive then that could be indicative of a problem. The most important thing any user should do is make sure they keep a backup of their data. It's a lot easier to recover from a bad har drive when you have a backup.


If you haven't already done so, make a backup while you can. Trust me, I lost my hard drive once, and it contained very important family photos. I now keep a current backup at all time.Once you have a backup then launch the Disk Utility application located in the Applications/Utilities folder and run the First Aid option to see if it identifies any errors. For a more detailed look at the hard drive's error logging you can download an app like Smart Utility from Volitans Software which will pull the detailed SMART logs and let you know whether there are errors that you should be concerned with. You can run it in the demo mode for a limited amount of time.


https://www.volitans-software.com/apps/smart-utility/

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Mar 22, 2018 2:42 PM in response to iCare

Thanks for your comments. I decided to pack it up and bring it to my local Apple store. She put it through all kinds of stuff and it came out with flying colors except I still had the malware which she got rid of. The hard drive is fine. Of course it was so noisy there we couldn't hear anything. It might have been making the clicking sounds - who knows? I just brought it home and it's clicking and tapping just as before, actually perhaps more often!. She suggested I use canned air and blow out the vents on the bottom. I'll try that. Frustrating, but at the same time good news that nothing is really wrong.....

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Mar 22, 2018 2:47 PM in response to lrf2

Glad to hear that it was checked out.


You never mentioned whether you have a backup. If not, now is the time to start. If you're not familiar with how to get started, it's quite easy. I really am speaking from experience when I say that data loss always seems to occur at the worst possible times.


How to use Time Machine to back up or restore your Mac - Apple Support

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my Mac is making clicking/tapping sounds every now and then

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