All of my videos disappeared from my iphone! Help
All my pictures are still there.
User profile for user:
chuck_3rd
User level:
Community Specialist
Greetings dejennifer267,
It appears you are missing videos from the Photos app of your iPhone. I'll be happy to help provide guidance with this issue.
If you don't have iCloud Photo Library enabled, videos would be stored in an iTunes or iCloud backup if you have created a backup. If you have a backup which contains the videos, you'd be able to restore the backup to obtain the videos once more. See how to restore a backup here:
Restore your iPhone, iPad, or iPod touch from a backup
If you do use iCloud, do you see the videos if you use a desktop browser and visit iCloud.com ?
Kind regards.
It appears you are missing videos from the Photos app of your iPhone. I'll be happy to help provide guidance with this issue.
If you don't have iCloud Photo Library enabled, videos would be stored in an iTunes or iCloud backup if you have created a backup. If you have a backup which contains the videos, you'd be able to restore the backup to obtain the videos once more. See how to restore a backup here:
Restore your iPhone, iPad, or iPod touch from a backup
If you do use iCloud, do you see the videos if you use a desktop browser and visit iCloud.com ?
Kind regards.
