My MacBook Pro becomes extremely hot on sleep mode

Here is the report of Etre Check.

EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-22 01:05:47

Download EtreCheck from https://etrecheck.com

Runtime: 4:09

Performance: Good

Problem: Other problem

Description:

Mac book over heated while on sleep mode

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Time Machine auto backup disabled - Time Machine auto backups are disabled.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2012)

MacBook Pro Model: MacBookPro10,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 445

Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 2560 x 1600

Drives:

disk0 - APPLE SSD SM256E 251.00 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB 100.24 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB 18 MB

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB 507 MB

disk1s4 - VM (APFS) [APFS VM] 250.79 GB 1.07 GB

Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (148.82 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM] 250.79 GB (148.82 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface en4: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n

One IPv4 address

iCloud Quota: 1.10 GB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About an hour

System Load: 1.45 (1 min ago) 1.60 (5 min ago) 1.65 (15 min ago)

Security:

System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

Name Version

Microsoft Error Reporting 2.2.4

Microsoft Chart Converter 14.0.0

SyncServicesAgent 14.0.0

Open XML for Excel 14.0.0

Microsoft Clip Gallery 14.0.0

Microsoft Database Utility 14.0.0

Microsoft Document Connection 14.0.0

Microsoft Messenger 8.0.0

Microsoft Office Reminders 14.0.0

Microsoft Office Setup Assistant 14.0.0

Microsoft Excel 14.0.0

Microsoft Upload Center 14.0.0

Microsoft AutoUpdate 2.3.1

quicklookd32 5.0

DVD Player 5.8

Microsoft Graph 14.0.0

Alerts Daemon 14.0.0

Microsoft Database Daemon 14.0.0

Microsoft Word 14.0.0

Microsoft PowerPoint 14.0.0

InkServer 10.9

Microsoft Language Register 14.0.0

Microsoft Ship Asserts 1.1.0

Kernel Extensions:

/Library/Extensions

[Loaded] SophosFileProtection.kext (9.7.4 - SDK 10.12)

[Loaded] SophosWebProtection.kext (9.7.4 - SDK 10.12)

System Launch Agents:

[Not Loaded] 9 Apple tasks

[Loaded] 178 Apple tasks

[Running] 103 Apple tasks

System Launch Daemons:

[Not Loaded] 37 Apple tasks

[Loaded] 186 Apple tasks

[Running] 108 Apple tasks

Launch Agents:

[Running] com.sophos.home.ui.plist (Sophos - installed 2018-03-08)

[Running] com.sophos.agent.plist (Sophos - installed 2018-03-08)

Launch Daemons:

[Loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2018-02-17)

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)

[Running] com.sophos.common.servicemanager.plist (Sophos - installed 2018-03-08)

User Login Items:

YTD Helper SMLoginItem (Greentree Applications SRL - installed 2018-01-31)

(/Applications/YTD.app/Contents/Library/LoginItems/YTD Helper.app)

Internet Plug-ins:

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)

QuickTime Plugin: 7.7.3 (installed 2018-01-19)

Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 250.79 GB - Disk used: 101.97 GB

Destinations:

E*****p [Local] (Last used)

Total size: 999.86 GB

Total number of backups: 8

Oldest backup: 2017-12-18 00:32:21

Last backup: 2018-03-07 00:54:22

Top Processes by CPU:

Process (count) Source % of CPU

WindowServer Apple 8

kernel_task Apple 2

sandboxd Apple 0

SophosScanD 0

mds Apple 0

Top Processes by Memory:

Process (count) Source RAM usage

kernel_task Apple 679 MB

SophosScanD 513 MB

mdworker (10) Apple 406 MB

Safari Apple 161 MB

WindowServer Apple 134 MB

Top Processes by Network Use:

Process Source Input Output

mDNSResponder Apple 335 KB 87 KB

SophosSXLD 55 KB 176 KB

SophosMcsAgentD 58 KB 107 KB

netbiosd Apple 23 KB 10 KB

apsd Apple 4 KB 4 KB

Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)

SophosScanD 1

WindowServer Apple 0

accountsd Apple 0

fseventsd Apple 0

SophosSXLD 0

Virtual Memory Information:

Available RAM 3.41 GB

Free RAM 27 MB

Used RAM 4.59 GB

Cached files 3.39 GB

Swap Used 0 B

Software Installs (past 30 days):

Name Version Install Date

WhatsApp 0.2.8505 2018-03-15

Diagnostics Information (past 7 days):

2018-03-20 00:30:36 com.apple.WebKit.WebContent CPU (once)

End of report

Thank you Lexiepex, again I uninstalled Sophos & here is the Etre check report, but still Mac becomes too hot & drains battery fast on sleep mode or lid closure.

EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-23 21:30:43

Download EtreCheck from https://etrecheck.com

Runtime: 3:30

Performance: Good

Problem: Other problem

Description:

Mac is becoming extremely hot on sleep mode

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Time Machine auto backup disabled - Time Machine auto backups are disabled.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2012)

MacBook Pro Model: MacBookPro10,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 447

Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 2560 x 1600

Drives:

disk0 - APPLE SSD SM256E 251.00 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB 100.29 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB 20 MB

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB 507 MB

disk1s4 - VM (APFS) [APFS VM] 250.79 GB 1.07 GB

Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (148.76 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM] 250.79 GB (148.76 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface en4: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n

One IPv4 address

iCloud Quota: 1.10 GB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: Less than an hour

System Load: 1.65 (1 min ago) 2.59 (5 min ago) 2.25 (15 min ago)

Security:

System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

Name Version

Microsoft Error Reporting 2.2.4

Microsoft Chart Converter 14.0.0

SyncServicesAgent 14.0.0

Open XML for Excel 14.0.0

Microsoft Clip Gallery 14.0.0

Microsoft Database Utility 14.0.0

Microsoft Document Connection 14.0.0

Microsoft Messenger 8.0.0

Microsoft Office Reminders 14.0.0

Microsoft Office Setup Assistant 14.0.0

Microsoft Excel 14.0.0

Microsoft Upload Center 14.0.0

Microsoft AutoUpdate 2.3.1

quicklookd32 5.0

DVD Player 5.8

Microsoft Graph 14.0.0

Alerts Daemon 14.0.0

Microsoft Database Daemon 14.0.0

Microsoft Word 14.0.0

Microsoft PowerPoint 14.0.0

InkServer 10.9

Microsoft Language Register 14.0.0

Microsoft Ship Asserts 1.1.0

System Launch Agents:

[Not Loaded] 9 Apple tasks

[Loaded] 174 Apple tasks

[Running] 107 Apple tasks

System Launch Daemons:

[Not Loaded] 37 Apple tasks

[Loaded] 186 Apple tasks

[Running] 108 Apple tasks

Launch Daemons:

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)

User Login Items:

YTD Helper SMLoginItem (Greentree Applications SRL - installed 2018-01-31)

(/Applications/YTD.app/Contents/Library/LoginItems/YTD Helper.app)

Internet Plug-ins:

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)

QuickTime Plugin: 7.7.3 (installed 2018-01-19)

Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 250.79 GB - Disk used: 102.03 GB

Destinations:

E*****p [Local] (Last used)

Total size: 999.86 GB

Total number of backups: 8

Oldest backup: 2017-12-18 00:32:21

Last backup: 2018-03-07 00:54:22

Top Processes by CPU:

Process (count) Source % of CPU

WindowServer Apple 9

Finder Apple 4

hidd Apple 4

kernel_task Apple 3

sandboxd Apple 0

Top Processes by Memory:

Process (count) Source RAM usage

kernel_task Apple 776 MB

mdworker (16) Apple 321 MB

mds_stores Apple 176 MB

Finder Apple 158 MB

Safari Apple 150 MB

Top Processes by Network Use:

Process Source Input Output

Mail Apple 983 KB 14 KB

mDNSResponder Apple 81 KB 30 KB

cloudd Apple 7 KB 2 KB

apsd Apple 4 KB 4 KB

netbiosd Apple 618 B 422 B

Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)

WindowServer Apple 4

hidd Apple 1

Finder Apple 0

Dock Apple 0

accountsd Apple 0

Virtual Memory Information:

Available RAM 4.21 GB

Free RAM 1.54 GB

Used RAM 3.79 GB

Cached files 2.66 GB

Swap Used 0 B

Software Installs (past 30 days):

Name Version Install Date

WhatsApp 0.2.8505 2018-03-15

Diagnostics Information (past 7 days):

2018-03-20 00:30:36 com.apple.WebKit.WebContent CPU (once)

End of report

Dear Lexiepex, thank you for your prompt support. I do not have any login items now, I deleted those in December last year. Please see the peset-g Customs status:

Last login: Sat Mar 24 00:19:45 on ttys000

Drs-MacBook-Pro:~ endolap$ pmset -g custom

Battery Power:

lidwake 1

autopoweroff 1

autopoweroffdelay 14400

standbydelay 1200

standby 1

ttyskeepawake 0

hibernatemode 3

powernap 0

hibernatefile /var/vm/sleepimage

displaysleep 2

sleep 3

acwake 0

halfdim 1

sms 1

lessbright 0

disksleep 0

AC Power:

lidwake 1

autopoweroff 1

autopoweroffdelay 14400

standbydelay 1200

standby 1

ttyskeepawake 0

hibernatemode 3

powernap 0

hibernatefile /var/vm/sleepimage

displaysleep 15

womp 0

networkoversleep 0

sleep 15

acwake 0

halfdim 1

sms 1

disksleep 0

Drs-MacBook-Pro:~ endolap$

Here is the pmset-g live:

Last login: Sat Mar 24 00:20:46 on ttys000

Drs-MacBook-Pro:~ endolap$ pmset -g live

System-wide power settings:

Currently in use:

standbydelay 1200

standby 1

halfdim 1

sms 1

hibernatefile /var/vm/sleepimage

powernap 0

disksleep 0

sleep 3

autopoweroffdelay 14400

hibernatemode 3

autopoweroff 1

ttyskeepawake 0

displaysleep 2

acwake 0

lidwake 1

Drs-MacBook-Pro:~ endolap$

Here is the pmset-g assertions:

Last login: Sat Mar 24 00:21:59 on ttys000

Drs-MacBook-Pro:~ endolap$ pmset -g assertions

2018-03-24 00:22:50 +0600

Assertion status system-wide:

BackgroundTask 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 93(hidd): [0x0000001800098063] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle.4294968176.3"

Timeout will fire in 120 secs Action=TimeoutActionRelease

No kernel assertions.

Idle sleep preventers: IODisplayWrangler

Drs-MacBook-Pro:~ endolap$

My Mac was nice with Capitan & with hibernate mode 1, but after upgrading to high Sierra, hibernate mode automatically changed to 3, I tried sudo pmset -a hibernatemode 1, but it does not allow. I believe, if I could change to 1, my problem will be over.

Hi Lex,

Thank you for your advice. I tried to change Hibernate mode after csrutil disable from Terminal in Recovery mode, but it did not allow. Please see:

Last login: Sat Mar 24 11:18:48 on console

Drs-MacBook-Pro:~ endolap$ sudo pmset -a hibernatemode 1

Password:

Usage: pmset <options>

See pmset(1) for details: 'man pmset'

Drs-MacBook-Pro:~ endolap$

Hi Lex, thank you for your attention. 2 years back I upgraded to Sierra & my Mac became hot on sleep mode. Before upgrading Mac hibernate mode was 1 but after upgrading it became 3, I could not change it to 1. Finding no way, I revert back to previous OSX & changed hibernate mode to 1 & my Mac became normal. I used it for 02 years, only from Sept 2017, e.mail was making trouble, so I decided to upgrade to High Sierra & problems returned. I tried to revert back to Capitan again but APS disc type did not allow.

In High Sierra, there is no Hibernate mode 1, thats the reason it is not allowed to changed to 1. Any other suggestions what I can do now? Its a habit to close the lid instead of shut down the Mac & any accident can happen if I forget to shut down.

Hi Lex, I have deleted YTD, restarted Mac & here is the Etre Check report please:

EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-24 19:17:40

Download EtreCheck from https://etrecheck.com

Runtime: 3:04

Performance: Good

Problem: Other problem

Description:

MacBook Pro gets extremely heated on sleep mode or closing lid.

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Time Machine auto backup disabled - Time Machine auto backups are disabled.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2012)

MacBook Pro Model: MacBookPro10,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 448

Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 2560 x 1600

Drives:

disk0 - APPLE SSD SM256E 251.00 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB 100.35 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB 20 MB

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB 507 MB

disk1s4 - VM (APFS) [APFS VM] 250.79 GB 1.07 GB

Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (148.70 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM] 250.79 GB (148.70 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface en4: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n

One IPv4 address

iCloud Quota: 1.10 GB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: Less than an hour

System Load: 1.91 (1 min ago) 3.40 (5 min ago) 1.91 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

System Launch Agents:

System Launch Daemons:

Launch Daemons:

Internet Plug-ins:

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)

QuickTime Plugin: 7.7.3 (installed 2018-01-19)

Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 250.79 GB - Disk used: 102.09 GB

Destinations:

E*****p [Local] (Last used)

Total size: 999.86 GB

Total number of backups: 8

Oldest backup: 2017-12-18 00:32:21

Last backup: 2018-03-07 00:54:22

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Diagnostics Information (past 7 days):

2018-03-24 01:30:54 com.apple.iCloudHelper Crash (once)

2018-03-20 00:30:36 com.apple.WebKit.WebContent CPU (once)

End of report

Hi Lex, finally may be hopeless, I did the online apple hardware check- passed all & then 02 years back I left it with apple service, they could not find any problem. If I use the device on AC or on battery the whole day, no problem, even no touch of hot. Its only hot when the lid is closed or sent to sleep.