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my itunes account is locked, how to fix?

I'm trying to get into my iTunes account and it's been disabled due to several sign on attempts. I need to reset my password but cant since I'm locked out.

Posted on Mar 23, 2018 11:23 AM

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Posted on Mar 23, 2018 11:26 AM

If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


https://iforgot.apple.com/password/verify/appleid - "You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID. "


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

1 reply
Question marked as Best reply

Mar 23, 2018 11:26 AM in response to batgirl42

If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


https://iforgot.apple.com/password/verify/appleid - "You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID. "


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

my itunes account is locked, how to fix?

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