My iPhone X screen goes dark during calls ! Pressing power button twice wakes the screen . Why ?

IPhone X

Posted on Mar 25, 2018 8:55 AM

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4 replies

May 9, 2018 9:08 AM in response to teresatc

The screen will go black when you hold the phone to your ear. It should turn back on when you move the phone away from your face. If it doesn't you have the phone in a case or a screen protector that is obscuring the proximity sensor that turns off the screen. Try removing your case; if that is the problem get a case designed for the iPhone X.

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My iPhone X screen goes dark during calls ! Pressing power button twice wakes the screen . Why ?

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