You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to unlock disabled iphone 4s without losing data

need help unlocking my iphone 4s. Phone was in zoom mode and pin code buttons entered incorrectly while trying to reset zoom settings, then phone locked me out.

Posted on Mar 25, 2018 11:53 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2018 12:13 AM

You will have to reset the phone back to factory defaults, so you will lose all content on it (do you have a recent backup to restore to ?) : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

3 replies
Sort By: 
Question marked as Top-ranking reply

Mar 26, 2018 12:13 AM in response to mississippi1794

You will have to reset the phone back to factory defaults, so you will lose all content on it (do you have a recent backup to restore to ?) : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Reply

How to unlock disabled iphone 4s without losing data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.