iTunes Grey Circles on Device
Hello-
I'm having a frustrating issue in iTunes where several hundred songs are showing up totally greyed out, with a dotted circle in the most left-hand column. The songs show up like this only from the Device menu, but can be played directly from the iTunes library and from the iPhone (8 plus), but not from the list under the device when connected to iTunes. Below is an example of one playlist where every song but one is greyed out. Hundreds of songs show like this under Music when browsing under the iPhone in iTunes.
Things that I have tried so far:
Removing duplicates from iTunes Library
Converting high bit-rate songs to 128 AAC (This fixed about 345 of the songs, still have a few hundred left like this)
Signing out of iTunes and back in
De-authorizing/Authorizing PC
Syncing entire music library versus selected playlists, albums, artists
Deleting song and re-downloading from iCloud
Transferring purchases back to device
Please help
Thanks!
iPhone 8 Plus, Windows 7