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Do I need an appointment at the Apple store to exchange an Apple Watch?

Do I need an appointment at the Apple store to exchange an Apple Watch? I think my husband just wants to try on the other size and try a different band. If I walk in, will they tell me I should have made an appointment?

Windows XP

Posted on Mar 27, 2018 6:37 AM

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Question marked as Top-ranking reply

Posted on Mar 27, 2018 5:41 PM

Are you within the 14 day return window? If you are then you are not getting service and no appointment is necessary. Just tell the checkin person at the door what you want to do.

4 replies

Do I need an appointment at the Apple store to exchange an Apple Watch?

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