Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my apple id disabled?

It won’t let me download or update apps. It says “Apple Id Disabled”

Posted on Mar 28, 2018 2:02 PM

Reply
Question marked as Best reply

Posted on Mar 28, 2018 2:03 PM

If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


https://iforgot.apple.com/password/verify/appleid - "You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID. "


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

1 reply
Question marked as Best reply

Mar 28, 2018 2:03 PM in response to nicoleeejean

If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


https://iforgot.apple.com/password/verify/appleid - "You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID. "


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

Why is my apple id disabled?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.