Apparently Full External HD Won't Mount, Freezes MBP

I own a mid-2014 15-inch MacBook Pro running on macOS High Sierra. I was exporting a finished FCPX project as a Master File (Pro Res 4:2:2) which was being saved to an external hard drive that had given me no previous issues. I hadn't checked to see if there was enough room on the drive to store the rendered file. At some point the exporting process froze and a pop up appeared stating that the "Share" had failed. The spinning "beachball of death" had also appeared, and time, attempts to "Force Quit" did not work. So I had little choice but to do a hard shut down of the computer (holding down the Power key).


Since then, the computer runs fine. Another external HD that was attached to the computer, and held the actual FCPX project being exported, works fine. But any time I try to mount the external HD to which the rendered master file was being exported the drive won't show up on the Desktop, and I quickly get the spinning "beachball of death" whereby the computer completely freezes up. I have managed to get the drive to appear, greyed out, in Disk Utility. If I act quickly enough to check the drive's info I see that there is 0 GB space available. But the "beachball" quickly appears. I cannot do First Aid, unmount the drive, etc.


Does anyone have any thoughts about how I can get the drive to mount or at least be viewed by a disk utility of some sort without freezing up the computer?

MacBook Pro with Retina display, macOS High Sierra (10.13.3)

Posted on Mar 29, 2018 9:54 AM

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3 replies

Mar 29, 2018 10:19 AM in response to cy2006

There isn't much you can do with a drive that has 0GB of available space. Its directory has become corrupted beyond repair. The drive will need to be reformatted. When a volume appears in Disk Utility grayed out it means the volume is unmounted. You can select the volume in Disk Utility then click the Mount button in the toolbar to try and mount the volume. However, this volume most likely cannot be mounted. To gain use of the drive you will need to erase it in Disk Utility which will create a new volume named, Untitled.

Mar 29, 2018 11:31 AM in response to cy2006

Unfortunately, not even Disk Warrior can fix this problem. The problem arises when the default directory space becomes filled and the OS must add more space to extend the directory. Each additional Extent needed must come from a contiguous chunk of space on the HDD. When the disk is filled to or near capacity the OS cannot find a contiguous chunk at which time everything comes grinding to a halt. The only way to prevent this is, don't run out of space. This is a potentially critical problem once the space on the drive drops to 1-5GBs because of the lack of large enough chunks of contiguous space on the drive.


This is the reason why we recommend that you keep at least 10-15% of the drive's capacity as free space.

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Apparently Full External HD Won't Mount, Freezes MBP

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