Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Attachments won't send from my iPhone

I have had this problem for a long time. When I try to send attachments in Mail from my iPhone, the email goes through but the attachments do not go with it. I have tried to duplicate the problem by using someone else's phone doing the exact same message and the attachments go through. Why will do the attachments not send through Mail on my iPhone 6?


iPhone 6

128 GB (nearly 20 GB free)

iOS 11.3


Thanks for you help, MommaDC

Posted on Mar 29, 2018 4:17 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2018 5:24 PM

Yes and to no avail.

The server was reset, thinking that it had to do with an update at one point but that did not help either.

Thank you

4 replies
Sort By: 

Mar 29, 2018 4:20 PM in response to mommaDC

mommaDC wrote:


I have had this problem for a long time. When I try to send attachments in Mail from my iPhone, the email goes through but the attachments do not go with it. I have tried to duplicate the problem by using someone else's phone doing the exact same message and the attachments go through. Why will do the attachments not send through Mail on my iPhone 6?


iPhone 6

128 GB (nearly 20 GB free)

iOS 11.3


Thanks for you help, MommaDC

it could be due to size limitation of the attachment your sending.


Have you contacted your email provider?

Reply

Mar 29, 2018 4:46 PM in response to razmee209

Thanks for your input, I thought about that immediately but it does not seem to matter. I cannot even send a page that just has one word on the attachment (like a word docx).

I tested it by sending the exact same everything from another iPhone 6 using the same email host (self hosted server for our business) and one phone it does not go and the other one it does.

Reply

Mar 29, 2018 4:49 PM in response to mommaDC

mommaDC wrote:


Thanks for your input, I thought about that immediately but it does not seem to matter. I cannot even send a page that just has one word on the attachment (like a word docx).

I tested it by sending the exact same everything from another iPhone 6 using the same email host (self hosted server for our business) and one phone it does not go and the other one it does.

have you tried removing and reinstalling the email account on your phone?

Reply

Attachments won't send from my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.