I have found my phone and it opens to call another number which it allows me to call.  yet it is locked how do I unlock it since i found it

I lost my phone so I locked it using locate my iPhone and had the number to call as another number on my account. I found my phone and it was locked as requested. It allows me to call *** but will not let me open my phone. How do I get it so that I can use it again

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Posted on Mar 30, 2018 7:52 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2018 8:37 AM

Hello VALEWISONEAL,


Thanks for that info and choosing the Apple Support Communities. It sounds like you want to turn off Lost Mode on your iPhone that you were able to recover after losing it. The good news is to turn this Lost Mode off, please follow these steps from this Apple resource on your situation:

Turn off Lost Mode or change your contact info

You can turn off Lost Mode or unlock your device by entering the passcode. For a Mac, the passcode is the four to six digit number you set up when you locked your Mac.

For Apple Watch or an iOS device, you can also follow the steps below to change the contact information displayed on your lost device or disable Lost Mode.

Note: If your credit and debit cards for Apple Pay were suspended because you put your device in Lost Mode, when you turn off Lost Mode and sign in to iCloud, you can resume using your cards.

  1. Click All Devices, then select the device that’s in Lost Mode.

  2. Click Lost Mode, then change the information or click Stop Lost Mode.


iCloud: Lost Mode or lock a device with Find My iPhone


Cheers!
1 reply
Question marked as Top-ranking reply

Mar 31, 2018 8:37 AM in response to VALEWISONEAL

Hello VALEWISONEAL,


Thanks for that info and choosing the Apple Support Communities. It sounds like you want to turn off Lost Mode on your iPhone that you were able to recover after losing it. The good news is to turn this Lost Mode off, please follow these steps from this Apple resource on your situation:

Turn off Lost Mode or change your contact info

You can turn off Lost Mode or unlock your device by entering the passcode. For a Mac, the passcode is the four to six digit number you set up when you locked your Mac.

For Apple Watch or an iOS device, you can also follow the steps below to change the contact information displayed on your lost device or disable Lost Mode.

Note: If your credit and debit cards for Apple Pay were suspended because you put your device in Lost Mode, when you turn off Lost Mode and sign in to iCloud, you can resume using your cards.

  1. Click All Devices, then select the device that’s in Lost Mode.

  2. Click Lost Mode, then change the information or click Stop Lost Mode.


iCloud: Lost Mode or lock a device with Find My iPhone


Cheers!

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I have found my phone and it opens to call another number which it allows me to call.  yet it is locked how do I unlock it since i found it

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