7 Replies Latest reply: Mar 12, 2007 9:50 PM by deggie
stowballa Level 1 Level 1
i restored my ipod one day cuz i gave my friend my ipod and he put ipod linux (podzilla i think) on it, and i didnt want it on there, so i restored my ipod. when it went into recovery mode, itunes said it detected it in recovery mode, nothin special there, but then i eard a clickig noise coming from my ipod. it showed the apple logo, then the backlight came on, then my ipod powered down, then turned on again, showed apple logo, turned on the backlight, then turned off. as im typing this, its doing the same thing over and over. so i put it in disk mode, and itunes detected it, and started putting my stuff back on my ipod agian, and when it was doe, i too it out of my computer, and started it up, then it started to loop again. so i decided to check it out in windows explorer. usually, i would see the 4 folder "notes", "contacts", "calendar", and "photos", but now i just see "photos". so how do i get it out of ths loop? i think it may be because the ipod software isnt on there anymore? i dont know. PLEASE HELP!

Windows XP, 5G 30GB Black Video Ipod
  • normalchildhood Level 1 Level 1
    I've heard that if you hear a clicking sound from your iPod it means the hard drive is failing. If it's still under warranty or you have AppleCare you might want to get that checked out.

    Powerbook G4   Mac OS X (10.4.7)  
  • stowballa Level 1 Level 1
    no, i dont think it's the hard drive, cuz i put it in disk mode and it copied all of my stuff on my ipod. it's just when i reboot my ipod, the apple logo appears, then reboots and loops over and over again. it wont go to the menu so i can play music and stuff. my computer wont recognize my ipd in recovery mode, but when i put it in disk mode, itunes automatically puts syncs with my ipod. maybe it's the start files?
  • stowballa Level 1 Level 1
    is there some way i can re-install the software, or firmware, on my ipod? i think that might work because it would restore all of the files the ipod needs to function.
  • Bizzy Bizzy B Level 1 Level 1
    Okay! I figured it out... took me a million years. I never researched a hardware issue as much as this.

    1. Go to Apps\Utilities\ and use Disk Utility. Select your iPod and Erase. Then verify and repair if necessary.

    2. Home\Library\iTunes\... Delete the folder "iPod Software Updates"...

    Why? This will force iTunes to redownload the firmware.

    The above two-step is for NON-INTEL macs, although this can be done on the Intel. I had to go onto a non-intel mac and restore... then when I brought it to my Intel based Mac, I was good.

    Issues I was having before I fixed this:

    1. Had two iPod shuffles new, perm skipping on me, and wasn't able to restore them on my Intel mac.

    2. My iPod Nano was stuck in Recovery Loop, I was going crazy. Couldn't restore on my Intel Mac.

    Solution: Use a non-INTEL mac. The iTunes on the Intel Mac is very buggy and doesn't seem to allow a recovery. Once recovering on a non-INTEL mac, bring it to your Intel Mac. You should be good!
  • danielyn Level 1 Level 1
    I had my IPod 5th Gen 30G in my black speaker console with clock and radio and it fell out and bounced on the floor. Now I can't get the IPod to restore. I tried reformatting, changing the drive name, disk mode and regular mode and can't get this thing off the "do not disconnect" screen. It acts like its restore and gives me the apple and the bar at the bottom of the screen then it flashes "connect to itunes to restore" and if its plugged into the usb port it stays on the "do not disconnect" and if its unplugged it shut down. Please help, lost in the apple forest.
  • susieq1300 Level 1 Level 1
    I'm having the same problem you described....

    Can you explain step 1 , go to apps\utilies and use disk utility?

    Thanks so much for posting your solution.
  • deggie Level 9 Level 9
    Those instructions are for a Mac, not a Windows machine.

    If you are trying to reformat your ipod and it shows up in Windows, right click on it, select format, and use FAT32.