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I have family sharing on my phone which is paid for by my daughter, trying to download a free ap in to the App Store and it keeps saying I need to verify my payment info, i have put my card in as alternative but can’t amend hers and can’t download

Problems downloading apps

Posted on Mar 30, 2018 1:18 PM

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Posted on Mar 31, 2018 8:06 AM

It isn't clear to me who the official organizer is. This is the person who set up Family Sharing and is the designated organizer. Only that person can have a card as a payment method and in fact must have a card as payment method. If you are not the organizer then you need to get things straightened out with your daughter's payment method.


How iTunes Store purchases are billed - https://support.apple.com/en-us/HT201359 -->


For the Family Organizer:

Payment methods that you can use with your Apple ID - Apple Support - https://support.apple.com/HT202631 --> "Payment methods for Family Sharing


If you're using Family Sharing and you're the family organizer, you can use the following payment methods:


Credit and debit cards

Some additional payment methods available in select countries or regions (Alipay, China UnionPay, mobile phone billing, TrueMoney)"

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Question marked as Best reply

Mar 31, 2018 8:06 AM in response to Haleruke

It isn't clear to me who the official organizer is. This is the person who set up Family Sharing and is the designated organizer. Only that person can have a card as a payment method and in fact must have a card as payment method. If you are not the organizer then you need to get things straightened out with your daughter's payment method.


How iTunes Store purchases are billed - https://support.apple.com/en-us/HT201359 -->


For the Family Organizer:

Payment methods that you can use with your Apple ID - Apple Support - https://support.apple.com/HT202631 --> "Payment methods for Family Sharing


If you're using Family Sharing and you're the family organizer, you can use the following payment methods:


Credit and debit cards

Some additional payment methods available in select countries or regions (Alipay, China UnionPay, mobile phone billing, TrueMoney)"

I have family sharing on my phone which is paid for by my daughter, trying to download a free ap in to the App Store and it keeps saying I need to verify my payment info, i have put my card in as alternative but can’t amend hers and can’t download

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