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AirPod sound is choppy

I just recently bought new AirPods. Since I have used them the sound is choppy. Could I replace them, at a different Apple store, or is there a way to fix this issue.

null-OTHER, Other OS, AirPods

Posted on Mar 30, 2018 8:39 PM

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Posted on Mar 31, 2018 9:18 AM

Hello pauturner,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with your new AirPods. To help with this issue, please follow these steps from this Apple resource on your situation.

  1. Go to Settings > Bluetooth and tap the icon next to your AirPods.1 Then tap Forget This Device.
  2. Put your AirPods in the case and close the lid. Wait 15 seconds, then open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash amber a few times, then flash white.
  4. Place your AirPods close to your device. Follow the steps on your iOS device's screen.

Get help with your AirPods - Apple Support


Cheers!
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AirPod sound is choppy

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