Apple Event: May 7th at 7 am PT
My Macbook Pro 2011, is failing to do basic things. I've used it for years without a problem, but now it fails or simply freezes while trying to open apps (Microsoft Office, Safari, Mail, Photos, etc..). It is very slow, if someone could help me find a fix.. Thank you
Info:
MacBook Pro (13-inch, Early 2011)
2.3 GHz Intel Core i5
4 GB 1333 MHz DDR3
Intel HD Graphics 3000 384 MB
EtreCheck:
On the works..
MacBook Pro, macOS High Sierra (10.13.3)
MacOS will install in as little as 2GB or RAM.
If you want it to run appropriately fast, that will cost under US$50 to replace one 2GB DIMM with one 4GB DIMM.
Otherwise, it will run the way it is running now until you replace it.
MacOS will install in as little as 2GB or RAM.
If you want it to run appropriately fast, that will cost under US$50 to replace one 2GB DIMM with one 4GB DIMM.
Otherwise, it will run the way it is running now until you replace it.
EtreCheck; as it won't let me edit my own post, I'm posting it down here.
Thanks for helping me.
EtreCheck version: 4.1.4 (4A203)
Report generated: 2018-03-31 22:59:04
Download EtreCheck from https://etrecheck.com
Runtime: 7:48
Performance: Below Average
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
High battery cycle count - Your battery may be losing capacity.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro Model: MacBookPro8,1
1 2.3 GHz Intel Core i5 (i5-2415M) CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 ok
BANK 1/DIMM0
2 GB DDR3 1333 ok
Battery: Health = Normal - Cycle count = 888
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
Drives:
disk0 - Hitachi HTS545016B9A300 160.04 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 159.18 GB
disk1 - M**************e (Journaled HFS+) 158.81 GB
disk0s3 - Recovery HD [Recovery] 650 MB
Mounted Volumes:
disk1 - M**************e 158.81 GB (71.20 GB free)
Journaled HFS+
Mount point: /
Encrypted
Network:
Interface en5: iPad
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en4: iPhone
Interface en0: Ethernet
Interface en3: Bluetooth PAN
iCloud Quota: 99 MB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About 3 days
System Load: 2.16 (1 min ago) 2.06 (5 min ago) 2.26 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Anywhere |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 163 Apple tasks |
| [Running] | 119 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 177 Apple tasks |
| [Running] | 119 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-03-19) |
| [Other] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? e0f76a9f - installed 2017-12-19) |
Launch Daemons:
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-03-19) |
| [Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-03-07) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-02-10) |
User Launch Agents:
| [Running] | com.spotify.webhelper.plist (Spotify - installed 2018-02-26) |
| [Loaded] | com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-25) |
| [Running] | .dat.nosync0191.yapouD (Spotify - installed 2018-02-26) |
User Login Items:
CleanMyMac 3 Menu Application (installed 2017-09-25)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Internet Plug-ins:
Silverlight: 5.1.30514.0 (installed 2018-02-16)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-16)
QuickTime Plugin: 7.7.3 (installed 2018-01-30)
Flash Player: 28.0.0.161 (installed 2018-02-16)
JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-02-16)
Safari Extensions:
| AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-26) |
| Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2018-03-24) |
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Java (installed 2018-02-16)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| system_profiler (2) | Apple | 42 |
| trustd (4) | Apple | 19 |
| WindowServer | Apple | 10 |
| kernel_task | Apple | 6 |
| sandboxd | Apple | 4 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 468 MB |
| system_profiler (2) | Apple | 383 MB |
| mdworker (17) | Apple | 210 MB |
| AppleSpell | Apple | 84 MB |
| storedownloadd | Apple | 76 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| mDNSResponder | Apple | 1 MB | 324 KB |
| netbiosd | Apple | 21 KB | 4 KB |
| apsd | Apple | 8 KB | 10 KB |
| rapportd | Apple | 338 B | 371 B |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| storedownloadd | Apple | 9 |
| WindowServer | Apple | 4 |
| launchd | Apple | 0 |
| mds | Apple | 0 |
| SystemUIServer | Apple | 0 |
Virtual Memory Information:
| Available RAM | 1.02 GB |
| Free RAM | 196 MB |
| Used RAM | 2.98 GB |
| Cached files | 851 MB |
| Swap Used | 26 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Notability | 2.8.2 | 2018-03-13 |
| 0.2.8505 | 2018-03-17 | |
| OneDrive | 18.025.0204 | 2018-03-21 |
Diagnostics Information (past 7 days):
2018-03-28 21:17:11 Last Shutdown Cause: 3 - Hard shutdown (once)
End of report
malwareBytes is excellent at spotting malware on your Mac when it is run ONCE. But you should NOT allow it to waste system resources by scanning all the time. That is a waste of your scarce resources.
You are running MacOS later than ElCapitan. This requires more than 4GB of RAM for appropriately responsive operation, but you have only 4GB. This is not enough. You are stuck in a Rut, simulating the additional required RAM on your slow Rotating magnetic Drive. Getting to the next increment of real RAM will improve performance dramatically, and adding even more will improve performance some more, but far more modestly (unless you edit Photos or Videos).
Re-Set GateKeeper to "Mac App Store and approved developers", or you are INVITING Malware onto your Mac.
More than anything, you urgently need a Trusted Backup. "Any drive can fail at any time".
If you are using another backup method that you prefer, that is great. If not, you need to take steps to acquire an external drive as soon as possible. If you buy one, a drive 2 to 3 times or larger that your boot drive is preferable for long term trouble-free operation. Do not pay extra for a drive that is fast. (You can get by for a while with a "found" smaller drive if necessary, but it will eventually become annoying).
Attach your external drive and use
System preferences > Time machine ...
... to turn on Time Machine. It may ask to initialize the new drive, and that is as expected.
Time Machine will then spend all afternoon making your first full backup. You can continue to do your regular work while it does this. The first Full Backup is by far the biggest backup. After that, it will work quietly and automatically in the background, without interrupting your regular work, and only save the incremental changes.
Time machine's "claim to fame" is that it is the backup that gets done, because it does not ruin performance of the rest of the computer while doing its backup operations. When you need it, it is much more likely to be there.
Will do, I downloaded it when everything started malfunctioning. I uninstalled it here's the report;
I did everything advised..
EtreCheck version: 4.1.4 (4A203)
Report generated: 2018-04-01 13:14:32
Download EtreCheck from https://etrecheck.com
Runtime: 7:18
Performance: Below Average
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
High battery cycle count - Your battery may be losing capacity.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro Model: MacBookPro8,1
1 2.3 GHz Intel Core i5 (i5-2415M) CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 ok
BANK 1/DIMM0
2 GB DDR3 1333 ok
Battery: Health = Normal - Cycle count = 889
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
Drives:
disk0 - Hitachi HTS545016B9A300 160.04 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 159.18 GB
disk1 - M**************e (Journaled HFS+) 158.81 GB
disk0s3 - Recovery HD [Recovery] 650 MB
disk2 - JMicron StoreJet Transcend 640.14 GB
External USB 480 Mbit/s
disk2s1 - T*******d (MS-DOS FAT32) 639.98 GB
Mounted Volumes:
disk1 - M**************e 158.81 GB (64.18 GB free)
Journaled HFS+
Mount point: /
Encrypted
disk2s1 - T*******d 639.98 GB (234.87 GB free)
MS-DOS FAT32
Mount point: /Volumes/T*******d
Network:
Interface en5: iPad
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en4: iPhone
Interface en0: Ethernet
Interface en3: Bluetooth PAN
iCloud Quota: 99 MB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About 3 days
System Load: 2.07 (1 min ago) 2.12 (5 min ago) 1.98 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 182 Apple tasks |
| [Running] | 98 Apple tasks |
| [Other] | 2 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 185 Apple tasks |
| [Running] | 111 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-03-19) |
| [Other] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? e0f76a9f - installed 2017-12-19) |
Launch Daemons:
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-03-19) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-02-10) |
User Launch Agents:
| [Running] | com.spotify.webhelper.plist (Spotify - installed 2018-02-26) |
| [Running] | .dat.nosync0191.yapouD (Spotify - installed 2018-02-26) |
Internet Plug-ins:
Silverlight: 5.1.30514.0 (installed 2018-02-16)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-16)
QuickTime Plugin: 7.7.3 (installed 2018-01-30)
Flash Player: 28.0.0.161 (installed 2018-02-16)
JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-02-16)
Safari Extensions:
| AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-26) |
| Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2018-03-24) |
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Java (installed 2018-02-16)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| system_profiler (2) | Apple | 29 |
| trustd (3) | Apple | 13 |
| WindowServer | Apple | 7 |
| kernel_task | Apple | 6 |
| syslogd | Apple | 3 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 768 MB |
| system_profiler (2) | Apple | 383 MB |
| installd | Apple | 223 MB |
| mds_stores | Apple | 183 MB |
| kextcache (4) | Apple | 128 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| mDNSResponder | Apple | 2 MB | 437 KB |
| netbiosd | Apple | 28 KB | 5 KB |
| apsd | Apple | 9 KB | 10 KB |
| SystemUIServer | Apple | 0 B | 616 B |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| installd | Apple | 4 |
| kextcache (4) | Apple | 3 |
| WindowServer | Apple | 3 |
| mds_stores | Apple | 2 |
| trustd (3) | Apple | 2 |
Virtual Memory Information:
| Available RAM | 859 MB |
| Free RAM | 17 MB |
| Used RAM | 3.16 GB |
| Cached files | 842 MB |
| Swap Used | 237 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Notability | 2.8.2 | 2018-03-13 |
| 0.2.8505 | 2018-03-17 | |
| OneDrive | 18.025.0204 | 2018-03-21 |
Diagnostics Information (past 7 days):
2018-04-01 00:26:45 storedownloadd Crash (once)
*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[NSArray objectsAtIndexes:]: index 5 in index set beyond bounds [0 .. 4]' terminating with uncaught exception of type NSException abort() called |
2018-03-28 21:17:12 Last Shutdown Cause: 3 - Hard shutdown (once)
End of report
Start by uninstalling CleanMyMac3. Then run another etrecheck report.
So you're saying the only answer is to upgrade my RAM? I'm planning to upgrade to the new Macbook Pro 2018 (when it comes out); so I see it as a waste of money, there isn't any other way?
Macbook pro 2011 very slow
