Trying to restore an iPhone using recovery mode. iTunes says “could not connect to this iPhone. The value is missing.” What do I do now?

Question

Level 1

11 points

iphone 7 plus

disabled due to entering passcode incorrectly

Posted on Apr 1, 2018 6:40 PM

Reply

Answer 1

Level 10

272,220 points

Reply

Answer 2

Level 10

272,220 points

A common reason for this is not having a sufficiently current version of iTunes on your computer.

You need iTunes 12.7 or later. Current is iTunes 12..4.

Reply

Answer 3

Level 1

11 points

My iTunes is 12.7.3 so this shouldn’t be the problem. Any other ideas?

Reply

Similar questions