My iPad doesn’t show Android texts

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Level 1

9 points

My iPad doesn’t show Android texts

My iPad doesn’t show any texts from Android users. It also doesn’t show any response texts from me to anyone whether they’re an iPhone or Android user.

I’ve followed every tip and know that all my settings are correct.

Both my phone and iPad use the same account settings.

Text message forwarding shows the iPad in my iPhone.

Both devices show all the appropriate Send & Recieve numbers.

Send as SMS is on.

I’ve reset my phone and iPad twice.

Both have the latest operating systems.

My phone is a 6s and my ipad was bought new in 2017.

If anyone can solve this, I’d really appreciate it.

Thanks so much,

D.

iPad Pro Wi-Fi + Cellular, iOS 11.3

Posted on Apr 2, 2018 7:37 AM

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Answer 1

Apr 4, 2018 7:46 AM in response to dianefromva

What I would do is sign out of iMessage on both devices and turn off Text message forwarding on your phone. Restart both devices. Maybe even reset your network settings (Settings>General>Reset>Reset Network Settings). Then, sign back into iMessage on the iPhone. Wait until it's completely activated. Then, sign back in on the iPad. Once iMessage is active on the iPad, turn Text Message Forwarding back on on the iPhone.

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Answer 2

chuck_3rd

Community Specialist

Apr 3, 2018 3:03 PM in response to dianefromva

Hi dianefromva!

I understand that your text messages are not being sent to your iPad, and I'm happy to help. You seem to have performed the recommended troubleshooting steps, so it might be best to contact Apple Support using this link:

Contact Apple Support

Cheers!

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Answer 3

dianefromva Author

Level 1

9 points

Apr 4, 2018 7:40 AM in response to chuck_3rd

Alex, I've already tried getting help from Apple's support staff members. A couple of them took over my screen and checked everything but couldn't figure out why it doesn't work. I thought someone may have figured out a work around. Thanks for your input.

Diane

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Answer 4

dianefromva Author

Level 1

9 points

Apr 4, 2018 8:05 AM in response to IdrisSeabright

Idris, I've tried all of your suggestions already with the Apple tech support people. They didn't work.

Thanks,

Diane

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Answer 5

Apr 4, 2018 8:28 AM in response to dianefromva

Sorry. You never mentioned taking those specific steps in that order.

Best of luck.

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Answer 6

dianefromva Author

Level 1

9 points

Apr 4, 2018 8:32 AM in response to IdrisSeabright

Thanks again Idis, so many things were tried with tech support that it isn’t possible to mention all of them. I’ll know if something new is suggested.

Diane

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My iPad doesn’t show Android texts

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