If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - http://support.apple.com/HT204306
If you forgot your Apple ID - https://support.apple.com/HT201354
"You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID." - http://iforgot.apple.com/
What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071
If you still need help:
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.