Level 1

8 points

Iphone 5 C Boot loop

Hey I would love some help with my problem. My Iphone 5c keeps continually booting to the apple logo and then shutting down, but only when plugged in. When it isn't plugged in it has no response,the screen stays blank. I have tried to force restart. Could someone help me

Posted on Apr 3, 2018 7:36 PM

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3 replies

Level 10

272,436 points

Apr 3, 2018 8:40 PM in response to Pappsy

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Level 10

272,436 points

Apr 4, 2018 12:29 PM in response to Pappsy

Pappsy wrote:

since it is a 5c I can't get complimentary support.

Yes, that's true. The iPhone 5C was introduced in 2013, and discontinued in 2015. You would need to pay for your service.

You should visit an Apple Store or Authorized Apple Service Center to explore your options.

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Level 1

8 points

Apr 4, 2018 3:33 AM in response to sberman

I did try this first but none of these work, and since it is a 5c I can't get complimentary support.

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Iphone 5 C Boot loop

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