Hi all,
Everytime I try to login to my macbook pro it either tries to push me to login to a non-existent profile (other) or says my password is incorrect. I have tried resetting the password using my Apple ID, resetting the password by rebooting my mac in recovery mode and re-installing the current OS..nothing has worked thus far. Does anybody have any advice?
-Stephen
MacBook Pro with Retina display, iOS 11.3, Cannot Login
Try this:
How to Create a New User Account if You Cannot Access Your Admin Account
Reboot the computer. At the chime press and hold down the COMMAND-S keys to start into Single-user Mode. You will boot to a black screen with scrolling white text, release the keys and wait until it finishes. Enter the following lines at the command prompt pressing RETURN after each:
mount -uw /
rm /var/db/.applesetupdone
reboot
After you reboot the computer you will be taken to the Setup Assistant. When you get to the point where you are asked to set up your new user account, create a new admin account. Be sure to name this user account something different than the admin user account that already exists on the system. When you finish the Setup Assistant, it will automatically log you into the new account.
You can transfer your files from the old account to the new one. See Transferring files from one User Account to another. Once you have moved all your files into your new account, you can delete the old account using Users & Groups preferences.
Try this:
How to Create a New User Account if You Cannot Access Your Admin Account
Reboot the computer. At the chime press and hold down the COMMAND-S keys to start into Single-user Mode. You will boot to a black screen with scrolling white text, release the keys and wait until it finishes. Enter the following lines at the command prompt pressing RETURN after each:
mount -uw /
rm /var/db/.applesetupdone
reboot
After you reboot the computer you will be taken to the Setup Assistant. When you get to the point where you are asked to set up your new user account, create a new admin account. Be sure to name this user account something different than the admin user account that already exists on the system. When you finish the Setup Assistant, it will automatically log you into the new account.
You can transfer your files from the old account to the new one. See Transferring files from one User Account to another. Once you have moved all your files into your new account, you can delete the old account using Users & Groups preferences.
Can't Login to my Macbook Pro
