You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Mail won't read or create sub-folders

I read mail from an IMAP server: a Synology machine (DSM 6) running Dovecot and using Maildir format. (I was using mbox format on a different server, but recently switched to Maildir on the Synology box.)


Now I am unable to view the contents of subfolders in MacOS Mail.app. If I create a new subfolder on the server directly -- e.g., create a mail directory called .Foo.Bar, filled with emails -- I will see the folder Foo with the mailbox Bar in it in Mac Mail. But, I will not be able to see any of the mail in the mailbox with the app; it appears empty. Nor can I copy mail into that mailbox.


In contrast, I have no trouble seeing the contents of the very same subfolder in the *iOS* Mail app, or with other mail clients. The problem is only in the Mac Mail app.


Similarly, I am not able to create subfolders with the Mac Mail app.


Is this a fundamental limitation of the Mac Mail app -- doesn't play nice with Maildir subfolders?


It would be a drag to flatten out the hierarchy of my mail just for this one mail client!

iMac, macOS High Sierra (10.13.3)

Posted on Apr 5, 2018 5:54 PM

Reply
2 replies

Apr 8, 2018 12:54 PM in response to blcmac

This write-up suggests that Mac Mail does not use the "." hierarchy separator:


http://programerror.com/2013/03/dovecot-imap-maildir-and-mailbox-subfolders/


I cannot though readily change the mail server to use the "/" hierarchy separator. And, the "." separator is common for Maildir IMAP servers, should be supported by all clients.


Is there a way to configure Mac Mail to use the "." hierarchy separator?

Mac Mail won't read or create sub-folders

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.