Restart the device and try again.
Delete the app, redownload it, then try.
Delete the app, redownload it, then try.
Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272
How to contact an app developer - https://support.apple.com/HT207959 - for problems running an app or problems restoring purchases