As the loyal Apple product owner, I am so disappointed about 2017 macbook pro 15 inch. I started seeing this issue a couple of months right after I paid around $2700 to get the top model last year. At the beginning, I thought it might be the software glitch and will be addressed by the later OS update. But recently, I started the screen flickering issue more frequently. So I decided to do some google search and found a lot of 2017 macbook pro owners reporting the same issue.
Today, I finally got a chance to stop by the Apple store at South Coast Plaza, Costa Mesa, CA. The Apple technician did some hardware diagnostics. After that, he told me that he saw this similar issue before. It is the hardware issue, not related to my daily usage, However, I need to pay $800 for the logic board replacement because my 2017 macbook pro just passed the 1-year warranty. I was shocked. Then he asked me to talk with his manager. His manager came. The guy (Josh Yu) started convincing me that it is my problem, not Apple's, if it passed the 1-year warranty. It is my responsibility to pay all the cost to fix the hardware issue even though it is not related to my daily usage. He even gave me an example of buying a BWM car which could have the hardware issue as well. What a ********!
We paid the premium price for the Apple product, because of its reputation in the product quality. I can pay $2700 to get almost any latest laptop model in the market. The quality of 2017 macbook pro 15 inch is really bad. I will not make the same mistake again. This is probably the last Apple macbook I will purchase.
To All the current 2017 macbook pro users:
If you see the screen flickering issue and it is under 1-year warranty, please go to the Apple store or contact their customer support ASAP.
If it is out of the 1-year warranty, it will be your responsibility to pay $800 for the hardware issue introduced by the Apple design.