Won't awaken properly

I ran performed the applicable steps in the prescribed order. The problem did not resolve. Here's the Etrecheck report. And yes, my AV SW is still there, although the net barrier FW is disabled.

I'll call Apple.

EtreCheck version: 4.2.1 (4C016)

Report generated: 2018-04-14 15:27:01

Download EtreCheck from https://etrecheck.com

Runtime: 3:01

Performance: Good

Problem: No problem - just checking

Description:

Doesn’t wake up from sleep

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Time Machine auto backup disabled- Time Machine auto backups are disabled.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

System modifications- There are a large number of system modifications running in the background.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (27-inch, Late 2012)

iMac Model: iMac13,2

1 3.2 GHz Intel Core i5 (i5-3470) CPU: 4-core

8 GB RAMUpgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM1 - Empty

Video Information:

NVIDIA GeForce GTX 675MX - VRAM: 1024 MB

iMac 2560 x 1440

Drives:

disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 () [Core Storage Container] 120.99 GB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 1.11 TB

disk0s3 - B*******X () [Recovery] 134 MB

disk1 - APPLE HDD WDC WD10EALX-408EA0 1.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 () [Core Storage Container] 999.35 GB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 1.11 TB

disk1s3 - Recovery HD () [Recovery] 650 MB

Mounted Volumes:

disk2 - Macintosh HD [Fusion Drive] 1.11 TB (834.82 GB free)

Journaled HFS+

Mount point: /

Encrypted

Network:

Interface en0: Ethernet

One IPv4 address

2 IPv6 addresses

Interface en5: iPad

Interface en6: iPhone

Interface en1: Wi-Fi

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 45.26 GB available

System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: Less than an hour

System Load: 1.49 (1 min ago) 1.60 (5 min ago) 1.75 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchAgents/com.privateinternetaccess.osx.PIA-VPN.plist

Executable: /Applications/Private Internet Access.app/Contents/MacOS/startup.sh

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

7 32-bit apps

Kernel Extensions:

/Applications/VMware Fusion.app

[Not Loaded] VMwareVMCI.kext (VMware, Inc., 10.1.1)

[Not Loaded] vmioplug.kext (VMware, Inc., 10.1.1)

[Not Loaded] vmnet.kext (VMware, Inc., 10.1.1)

[Not Loaded] vmmon.kext (VMware, Inc., 10.1.1)

/Library/Application Support/Intego/Extensions

[Loaded] NetBarrierMonitor_Legacy.kext (10.9.5 - SDK 10.8)

[Loaded] NetBarrierNetwork_Legacy.kext (10.9.5 - SDK 10.8)

[Loaded] NetBarrierProcess_Legacy.kext (10.9.5 - SDK 10.8)

[Loaded] VirusBarrierRealTime_Legacy.kext (10.9.15 - SDK 10.8)

/Library/Extensions

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Login Items:

1Password mini SMLoginItem (AgileBits Inc. - installed 2018-03-16)

(/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)

Internet Plug-ins:

FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-12)

QuickTime Plugin: 7.7.3 (installed 2018-03-30)

Flash Player: 29.0.0.140 (installed 2018-04-12)

PepperFlashPlayer: 29.0.0.140 (installed 2018-04-12)

Safari Extensions:

3rd Party Preference Panes:

Flash Player (installed 2018-03-26)

Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 1.11 TB - Disk used: 277.01 GB

Destinations:

D**a [Network] (Last used)

Total size: 2.00 TB

Total number of backups: 44

Oldest backup: 2017-11-23 16:58:49

Last backup: 2018-04-13 21:18:11

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Diagnostics Information (past 7 days):

2018-04-14 15:05:21 Last Shutdown Cause: 3 - Hard shutdown (once)

2018-04-14 14:35:15 EtreCheck.app Crash (once)

End of report

I did use the Intego uninstaller. Etrecheck did identity several files that I did manually remove. I've searched high and low and can find no remnants. Nor can etrecheck.

So it is off to let Apple try to resolve this.

And as always, thank you for the help

On the other hand, other than the sleep mode problem, the Mac works fine. Does sleep mode offer anything other than saving pennies of electricity? The energy consumption of this Mac is a pimple on an elephant's hind end in the scheme of things, and I already have very low electricity usage, so unless there is some other benefit I'll just leave things alone, and not sleep the Mac. When I am away for extended periods I shut it down anyway.

Thanks for confirming that sleep mode is intended only to save a tiny amount of electricity, with no other function.

My initial concern was that a computer function that had worked correctly suddenly no longer did. I am sensitive to things like that, not because I care about every feature and function, but because it may be indicative of a pending problem. The canary in the coal mine. Similarly, can I ignore that new noise under the hood of my truck, or do I need to investigate it further (just went thru that and the dealer could find nothing. Time will tell)?

This is an old (by Apple standards) computer. I've owned it just 5 years. I suspect Apple doesn't test their new OS and OS patches on old hardware. And they certainly can't test every configuration. I also suspect that Apple may be well aware that newer OS features may simply not work on every machine, i.e. if something works on 90% of their hardware, then that is probably good enough, so ship it. Let them eat cake as they say, for the other 10%. And if even half the media buzz about Apple rushing SW to market without sufficient testing is true, then it is not surprising that problems will crop up.

In defense of Apple, some months ago a smart tech remoted in (the first tech that remoted in found nothing wrong) and indeed verified a Safari flaw that had popped up after I upgraded to High Sierra. He observed it and documented it. I have noticed that the flaw has recently disappeared. So I am guessing that flaw was above the cut line and they fixed it.

I have uninstalled Intego products. Etrecheck verified every vestige is gone. That had no impact on the problem. The Mac still will not awaken from sleep mode.