I've been trying to update my iPad air 16GB from iOS 9.3.4 to iOS 11. I looked for online help an I saw that I need to have at least 2GB free space, but when I checked the free space it was 4.1GB. I tried to restart and force restart but it does not do anything at all. I doubt it would be my internet because it has been for like 8 hours. I'll be posting a picture for reference. Hope to hear a favourable response.
iPad Air Wi-Fi, iOS 9.3.4, null
If the download takes a long time
You need an Internet connection to update iOS. The time it takes to download the update varies according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install it. To improve the speed of the download, avoid downloading other content or use a Wi-Fi network if you can.
Get help with over-the-air iOS updates
Update your device using iTunes
If you can’t update wirelessly on your iOS device, you can update manually using iTunes on a computer that you trust. If your computer is using Personal Hotspot on the iOS device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.
- Install the latest version of iTunes on your computer.
- Connect your device to your computer.
- Open iTunes and select your device.
- Click Summary, then click Check for Update.
- Click Download and Update.
- If asked, enter your passcode. If you don't know your passcode, learn what to do.
If you see error messages in iTunes or need more space to update
Get help if you see error messages while updating your device with iTunes. Or if you need more space for an update, you can delete content from your device manually.
Update your iPhone, iPad, or iPod touch
If the download takes a long time
You need an Internet connection to update iOS. The time it takes to download the update varies according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install it. To improve the speed of the download, avoid downloading other content or use a Wi-Fi network if you can.
Get help with over-the-air iOS updates
Update your device using iTunes
If you can’t update wirelessly on your iOS device, you can update manually using iTunes on a computer that you trust. If your computer is using Personal Hotspot on the iOS device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.
- Install the latest version of iTunes on your computer.
- Connect your device to your computer.
- Open iTunes and select your device.
- Click Summary, then click Check for Update.
- Click Download and Update.
- If asked, enter your passcode. If you don't know your passcode, learn what to do.
If you see error messages in iTunes or need more space to update
Get help if you see error messages while updating your device with iTunes. Or if you need more space for an update, you can delete content from your device manually.
Update your iPhone, iPad, or iPod touch
Stuck at Download and Install
