My phone was stolen I reported it they sent me a new one however in that process they managed to lock me out of my I cloud so I had to create a new one for my phone now I can’t sync my watch to this phone I need help it’s been almost 2 weeks now
Apple Watch Series 2
What do you mean when you state that "they managed to lock me out of my iCloud"? Creating a new Apple ID is not really a good idea. You will no longer have access to any of your iCloud data or your purchases.
What, exactly is the issue with the Apple/iCloud ID that you were previously using?
GB
Again, locked you out how? What are you seeing on the old Apple ID that is indicating to you that you are "locked out"? Did you have Two-Factor Authentication on the old ID, or were you using Security Questions? Trying to establish exactly what state the old ID is currently in.
Best,
GB
Then call Apple Support back. If your Apple Watch is locked to the previous Apple ID, then the only way to remove the lock is to erase the device, but you need to know the password to do that: About Activation Lock on your Apple Watch - Apple Support
You can contact Apple Support here:
APPLE ID SECURITY CONTACT NUMBERS
Best of luck,
GB
The people I’m assuming whom stole the phone .. I didn’t want to create a new one but I needed my devises .
I went to login it kept saying incorrect password so I contacted Apple support they told be to recover and have w to so I did the message sent to me was a verification code I entered it in and it said I would now have to wait 12 days and instruction would be sent to the phone number I still have my same number so that was ok I just still haven’t received any information of security questions
How can I recover my iwatch to pair to a new phone if I can’t recover my cloud ?
