Is it possible to sell my MacBook Pro back to Apple?

I am thinking of selling my MacBook Pro 13-inch back to Apple.

Would it be possible to sell it back to Apple?

I heard that such refurbished products are be sold back to other customers.


Please help. Thank you.

MacBook Pro, macOS High Sierra (10.13.4), 13-inch

Posted on Apr 14, 2018 1:46 AM

Reply
6 replies

Apr 14, 2018 2:04 AM in response to ryan.sungjae

IF purchased through an official retail Apple Store or Apple.com web site, they

may allow a return within limited time-frame for a refund of the amount paid.


Another reseller who is not officially APPLE would not offer to take them back.

Apple itself does not buy-back or resell used computers; it does channel some

new/refurbished through its online Apple Store and some official retail locations.


There are several sources of 'refurbished' products and not all are official.


After looking through Apple.com site, I don't see they buy back anything.

But do offer (in some regions) a credit against your new retail purchase of

an amount usually less than that you paid. And this is conditional at best.


Because I'm not an employee or representative of Apple, all I can say is

whatever I may find by looking in the official Apple site pages. Like you,

I'm an apple product user; I try to help w/ questions here, plus ask some.

So as a volunteer, I'm not compensated. And can keep to my own hours.


As it's 1 AM here now, so I'm going offline.

In any event...


User uploaded file

Apr 14, 2018 10:51 AM in response to ryan.sungjae

With the Apple Store (US) online and in official Apple Retail store locations

they will accept most returns within a 14-day time frame; and one must

contact Apple ahead of physical return (before deadline) for consideration.


Near three years ago I bought a Mac mini (i7 server) from online Apple store

as they still had new models of previous build no longer being produced; so

I had thought for about a year to get one. Opportunity to to get new unused

unopened in retail carton (unlike refurbished in generic apple box) also at a

discount seemed like a good idea. But I had second thoughts because it was

evident after ordering the product, they had no way to tell me which OS X it

was to ship with. Certain uses and other applications rely on that information.


Anyway, I had 14-days from (within the first 14-days from purchase, including

the time it took to ship from eastern US to far western US) to ask if I could

return it and get authorization. I didn't even open the box until 18 days after

purchase. And found out that even those items never opened (in US) get sent

back for refurbishment although never used and never personalized.


{Apple representative said at the time of my considered return, the ticket would

be left open so if I chose to keep the unit (and to open box up & run it anyway)

the product wouldn't be handled any other way. I had until day 13 to tell them

that I was returning it. And they said, at that time, another 14 to send it back.}


This would have been sent to the Refurbishment Center totally unused; later

sold via online Special Deals page or shipped to an official Apple Store as a

factory refurbished model. Being a Late 2012 i7 quad-core server + dual 1-TB

hard drives and server edition Mavericks 10.9 (which I didn't know w/o startup)

made it desirable even in the second-hand market. And that's a niche category.


At several months after purchase and put into use, the Apple policy in US would

not have applied to your unit. The amount offered if re-useable as a computer is

the highest they may offer, if accepted; or the recycle price. Both less than retail.


And common wisdom indicates a private sale to a private party you can talk to

and see they aren't a fake sale or scam operation, is often a better bet. ~Or see

if an Authorized Reseller who also offers Apple authorized repair services would

consider a partial trade, against some other product that they have in stock.


User uploaded file

Apr 14, 2018 10:00 AM in response to ryan.sungjae

Not really. There may be a trade-in service through an Apple partner, but that's not typically very good value for the customer.


Refurbished products are sometimes from returns made within Apple's return period where Apple can't sell it as new. Or when Apple provided a "service replacement" instead of a repair, and they send the exchanged device for repair and refurbishing.

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Is it possible to sell my MacBook Pro back to Apple?

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