I have an iphone 7 plus zet black which was in drawer for couple of days. today I got it out and sign in with my apple id.then I turn find my iphone off and restore it into 11.3. then when the device wake up it shows that its linked to totally different id. How can this be possible? I sign in just today at near 8 pm.now its showing me this.
iPhone 7 Plus, iOS 10.3.3, 256GB, Zet Black
If you are seeing an Activation Lock screen with a different ID, then it is locked to that ID. The device was erased before it was sold to you, but that does not remove the Activation Lock. You need to take it back to get a refund from whomever you purchased it from. Apple will not be able to help you.
Sorry 😟
GB
If you are seeing an Activation Lock screen with a different ID, then it is locked to that ID. The device was erased before it was sold to you, but that does not remove the Activation Lock. You need to take it back to get a refund from whomever you purchased it from. Apple will not be able to help you.
Sorry 😟
GB
ashiknetwork wrote:
and I was able to sign in with my I’d just before restore. After restore it’s showing different ID
That's not unusual. People often use phones locked to another ID until they update them and then are locked out. If you can return the phone where you bought it that would be the best advice. Having a box that matches the IMEI doesn't mean the phone wasn't Activation Locked.
Again, did you purchase this as a 2nd hand device? What is the exact screen you are seeing? Is it telling you that the device has an Activation Lock on it? Or are you seeing a different message? If so, what does it say, exactly?
Cheers,
GB
Are you the original owner of this phone? I see what the Community Specialist provided, but I'm wondering if this phone was owned by someone who put activation lock on this phone before you got it?
the icloud section was totally blanked then I entered my apple id. I was using it with my apple id. But 2days ago I restored it with ios 11.3 now its showing that it has activation lock with some another id. If it was linked to another apple id why the icloud account section was empty?
I bought it from a 3rd party store in bangladesh. Do there may be chances that it may be 2nd hand. But they Gave me recit and imei matching box and everything. As I am in Bangladesh there is no official apple care. So can I remotly show documents to apple and can unlock it? and yes its showing activation lock and asking for a id. But before restart in the icloud section I put my id and it also sends email that I am sign in with my id. But after restore it is asking for new id. If any one put id before why there was no id in the icloud section in settings?
I have money recipt imei matching box. But I bought it from bangladesh. and I am at bangladesh. As much as I know there is no official apple syore in my contry. now what can I do?
But it still shows in my iCloud account.
and I was able to sign in with my I’d just before restore. After restore it’s showing different ID
my iphone showing its linked to another apple id?
