Thanks Allan - here's the report -
EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-04-16 09:55:35
Download EtreCheck from https://etrecheck.com
Runtime: 6:55
Performance: Below Average
Problem: Other problem
Description:
High Sierra updates fail to complete.
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (27-inch, Late 2012)
iMac Model: iMac13,2
1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core
24 GB RAM Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
BANK 0/DIMM1 - 8 GB DDR3 1600 ok
BANK 1/DIMM1 - 8 GB DDR3 1600 ok
Video Information:
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
Drives:
disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB
disk1 - Western Digital My Passport 259F 1.00 TB
External USB 480 Mbit/s
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 - P******T (Journaled HFS+) 999.83 GB
disk2 - Western Digital My Book 1230 3.00 TB
External USB 480 Mbit/s
disk2s1 - EFI () [EFI] 315 MB
disk2s2 - W****B (Journaled HFS+) 3.00 TB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (194.97 GB free)
Journaled HFS+
Mount point: /
disk1s2 - P******T 999.83 GB (40.30 GB free)
Journaled HFS+
Mount point: /Volumes/P******T
disk2s2 - W****B 3.00 TB (267.24 GB free)
Journaled HFS+
Mount point: /Volumes/W****B
Network:
Interface en0: Ethernet
One IPv4 address
Interface en5: iPhone
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 3.12 GB available
System Software:
macOS High Sierra 10.13.2 (17C205)
Time since boot: About a day
System Load: 2.16 (1 min ago) 1.92 (5 min ago) 1.79 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist
Executable: /usr/bin/stkLaunchAgent.sh
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.amazon.music.plist
Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.m-audio.usb.firmwareloader.plist
Executable: /Library/StartupItems/M-Audio Firmware Loader/MA Firmware Loader start
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist
Executable: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper
Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist
Executable: /Applications/BlueStacks.app/Contents/MacOS/bstservice Android
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
48 32-bit apps
Kernel Extensions:
/Applications/BlueStacks.app
[Not Loaded] VBoxDrv.kext (BlueStack Systems, Inc., 5.2.0)
/System/Library/Extensions
[Not Loaded] M-AudioUSBMIDISupport.kext (1.3.1 - SDK 10.7)
Startup Items:
M-Audio Firmware Loader Path: /Library/StartupItems/M-Audio Firmware Loader
System Launch Agents:
[Not Loaded] | 9 Apple tasks |
[Loaded] | 158 Apple tasks |
[Running] | 123 Apple tasks |
System Launch Daemons:
[Not Loaded] | 38 Apple tasks |
[Loaded] | 176 Apple tasks |
[Running] | 117 Apple tasks |
Launch Agents:
[Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-23) |
[Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-04-11) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Running] | com.amazon.sendtokindle.launcher.plist (? d18c2039 - installed 2016-09-27) |
Launch Daemons:
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-04-11) |
[Running] | com.m-audio.usb.firmwareloader.plist (? 5dcf3f4e - installed 2014-07-23) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-23) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-26) |
[Loaded] | com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2018-02-26) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Running] | com.backblaze.bzserv.plist (Backblaze - installed 2018-02-01) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) |
User Launch Agents:
[Not Loaded] | com.amazon.music.startup.plist (? 0 - installed 2017-12-27) |
[Running] | com.ecamm.printopia.plist (? 0 - installed 2017-09-08) |
[Loaded] | com.BlueStacks.AppPlayer.Service.plist (? 0 - installed 2018-02-26) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
[Running] | com.amazon.music.plist (? 0 - installed 2018-03-22) |
[Loaded] | com.adobe.ARM.***.plist (? 0 - installed 2017-07-14) |
[Loaded] | com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2018-02-26) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Running] | com.backblaze.bzbmenu.plist (Backblaze - installed 2018-04-14) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-10-25) |
[Other] | com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2018-02-26) |
User Login Items:
Backup and Sync from Google Application (Google, Inc.
(/Applications/Backup and Sync.app)
OpenDNS Updater Application (?
(/Applications/OpenDNS Updater.app)
Dropbox Application (Dropbox, Inc.
(/Applications/Dropbox.app)
ScanSnap Manager Application (?
(/Applications/ScanSnap/ScanSnap Manager.app)
goproapp.devicedetection SMLoginItem (? - installed 2017-08-18)
(/Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app)
Day One Helper SMLoginItem (Mac App Store - installed 2018-04-14)
(/Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app)
Internet Plug-ins:
FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-10)
QuickTime Plugin: 7.7.3 (installed 2017-12-07)
AdobePDFViewer: 9.5.5 (installed 2017-07-14)
Flash Player: 29.0.0.140 (installed 2018-04-10)
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-23)
Safari Extensions:
3rd Party Preference Panes:
Backblaze Backup (installed 2018-02-01)
Flash Player (installed 2018-03-26)
Printopia (installed 2017-09-08)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 804.37 GB
Destinations:
P******T [Local] (Last used)
Total size: 999.83 GB
Total number of backups: 34
Oldest backup: 2018-01-08 08:30:40
Last backup: 2018-04-16 09:32:31
Top Processes by CPU:
Process (count) | Source | % of CPU |
iTunes | Apple | 7 |
kernel_task | Apple | 3 |
WindowServer | Apple | 2 |
Adobe CEF Helper (2) | Adobe Systems, Inc. | 1 |
sandboxd | Apple | 0 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 1.43 GB |
com.apple.WebKit.WebContent (7) | Apple | 1.25 GB |
softwareupdated | Apple | 646 MB |
Safari | Apple | 514 MB |
iTunes | Apple | 484 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
mDNSResponder | Apple | 11 MB | 4 MB |
Mail | Apple | 1 MB | 107 KB |
netbiosd | Apple | 371 KB | 17 KB |
usbmuxd | Apple | 30 KB | 24 KB |
apsd | Apple | 17 KB | 20 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
iTunes | Apple | 4 |
WindowServer | Apple | 1 |
Adobe CEF Helper (2) | Adobe Systems, Inc. | 1 |
Creative Cloud | Adobe Systems, Inc. | 0 |
Backup and Sync | Google, Inc. | 0 |
Virtual Memory Information:
Available RAM | 13.05 GB |
Free RAM | 1.89 GB |
Used RAM | 10.95 GB |
Cached files | 11.16 GB |
Swap Used | 0 B |
Diagnostics Information (past 7 days):
2018-04-16 09:17:06 com.apple.WebKit.WebContent CPU (5 times)
2018-04-16 08:28:09 logd Crash (10 times)
2018-04-14 22:30:26 Last Shutdown Cause: 0 - Power loss (once)
2018-04-14 16:04:50 BlueStacks.app CPU (4 times)
2018-04-09 10:15:19 GoPro Quik.app Crash (once)
/Applications/GoPro Quik.app/Contents/Plugins/player.gopro |
End of report