System software from developer "SFNT Germany GmbH" was blocked from loading. How do I get rid of this software?

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Level 1

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System software from developer "SFNT Germany GmbH" was blocked from loading. How do I get rid of this software?

I've just set up a clean install of high Sierra on a new hard drive. It's been setup less than 24 hours and the above warning pops up. The problem is, I don't know what the software is. I have no idea. I'm concerned its malware.

I've only downloaded a few apps from the App Store:

System monitor
File locker
And one or two others

Plus:

i1 Profiler
Spotify
VLC Player
1Password

I wonder if it could be the i1 Profiler software because the message first popped up immediately after it installed & restarted the computer. Problem is, I have now uninstalled all of the above programmes (except 1Password) but the message is continuing. If I can't get rid of it I might erase the hard drive & start again. Any thoughts?

iMac, iOS 11.3

Posted on Apr 18, 2018 5:54 AM

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Answer 1

anonyme4321

Level 6

17,275 points

Apr 19, 2018 2:09 AM in response to And1500

Ok, it's caused by the i1profiler.

Use this script to completely uninstall it: i1Profiler Uninstall Scripts

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Answer 2

anonyme4321

Level 6

17,275 points

Apr 19, 2018 2:09 AM in response to And1500

From http://www.xritephoto.com/ph_product_overview.aspx?ID=1947&Action=Support&Suppor tID=5436

Navigate to MacHD/Users/<username>/Library/Preferences and delete the i1Profiler Preferences file com.x-rite.i1Profiler.plist

Note: i1Profiler installs a folder structure, in which your custom Assets and Workflow Settings will be saved. If you want to delete it, navigate to MacHD/Library/Application Support/X-Rite/i1Profiler and move it to the trash (you might want to save a copy before deleting it).

Note: i1Profiler generates a couple of helpful Log Files. If you want to delete them, review this article.

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Answer 3

And1500 Author

Level 1

8 points

Apr 18, 2018 6:05 AM in response to anonyme4321

Just the message in the system preferences when I click under the security tab:

System software from developer "SFNT Germany GmbH" was blocked from loading

If I didn't click on the security panel each time (after uninstalling a programme and restarting the computer) in system preferences I might not see it, but I'm sure it loaded on restart to show me the message at least initially.

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Answer 4

And1500 Author

Level 1

8 points

Apr 18, 2018 6:56 AM in response to anonyme4321

Thanks for the help. I ran that script earlier but even after a restart, the message was still there (very persistent). And it was also accompanied by a pop-up about "hasplmd" which also only started immediately after installing the xrite profiler. I've definitely seen this "hasplmd" message on my other Mac after installing xrite software. But the SFNT message definitely concerned me. I'm sure you're right About the i1 profiler. It would be nice to be able to fully remove the software & these two warning messages if just to confirm that it is indeed the 'culprit.'.

Do you have any idea on how to fully remove the xrite software? (I notice this user had some instances of both "hasplmd," and "SFNT" on their system too). Thanks.

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Answer 5

anonyme4321

Level 6

17,275 points

Apr 19, 2018 7:57 AM in response to And1500

can I delete the actual 'LaunchDaemons' folder too?

No.

01) Did I delete any important system files in the above process?

You didn't.

02) And, do you think it is actually safe to reinstall i1 Profiler and allow these applications to run, now that I know that they are part of the xrite i1 Profiler software?

Yes.

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Answer 6

anonyme4321

Level 6

17,275 points

Apr 18, 2018 5:58 AM in response to And1500

Hi,

What message do you get?

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Answer 7

And1500 Author

Level 1

8 points

Apr 18, 2018 6:59 AM in response to anonyme4321

Thanks very much. I'll have a go at that tomorrow & will see if that solves my problem! I'll let you know. Thanks.

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Answer 8

And1500 Author

Level 1

8 points

Apr 18, 2018 1:42 PM in response to anonyme4321

ℹ Hi, I checked the folder Macintosh HD/Library/Application Support and found a folder called "HASP". It had a lot of files that were installed at about the time I had installed "i1 Profiler." Contents shown below (hasplmd etc.).

I decided to delete the entire "HASP" folder and restart the Mac. The "Hasplmd," message had now disappeared, but the "SFNT Germany GmbH," security pane message was still there at restart.

ℹ Next, I searched for "xrite" in the system library and found the following three files at Macintosh HD/Library/LaunchDaemons. I deleted all three files that were found in the folder (can I delete the actual 'LaunchDaemons' folder too?)

com.aladdin.aksusbd.plist
com.aladdin.hasplmd.plist
com.xrite.hasp.drivers.plist

✅ And, finally, at restart the messages have disappeared.

⚠ Two quick questions:

01) Did I delete any important system files in the above process?

02) And, do you think it is actually safe to reinstall i1 Profiler and allow these applications to run, now that I know that they are part of the xrite i1 Profiler software?

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System software from developer "SFNT Germany GmbH" was blocked from loading. How do I get rid of this software?

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