Fake invoice

Apple store has sent me a fake invoice for You tube red, which I have not actively purchased.

In my opinion it is fake because there was no original confirmation at the day of supposed purches, the Cancel Subscription link does not work, only asking for Apple-ID confirmation an security answers repetedly instead of effecting the cancellation.


I get the feeling that the system is hacked?

How do you contact Apple store to stop this!




regards

Anders Sylvan

Posted on Apr 19, 2018 12:25 AM

Question marked as Top-ranking reply

Posted on Apr 19, 2018 12:27 AM

I get the feeling that the system is hacked?

What system ? Your email address could have got onto a phishing list from multiple sources, there is no guarantee that the person who sent the email even knows that the address is linked to an iTunes account, I get phishing emails on email accounts that have never been linked to iTunes (and other phishing emails from stores that I've never used).


You could forward it to Apple : reportphishing@apple.com , and then delete it.


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

3 replies
Question marked as Top-ranking reply

Apr 19, 2018 12:27 AM in response to Community User

I get the feeling that the system is hacked?

What system ? Your email address could have got onto a phishing list from multiple sources, there is no guarantee that the person who sent the email even knows that the address is linked to an iTunes account, I get phishing emails on email accounts that have never been linked to iTunes (and other phishing emails from stores that I've never used).


You could forward it to Apple : reportphishing@apple.com , and then delete it.


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

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Fake invoice

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