Anti Virus

Question

Anti Virus

I deleted my f-secure anti virus and was wondering do I really need a Anit Virus i hear so many peolpe saying no not needed. I found a rsk ware on f-secure see scren shot and if you think I need one whats the best for free? Avg free is this a good one along with Malwarebytes? Or is none of this needed because f-secure could not help me remove it this is what they told me

Hello,

Thank you for your reply. Security Suite does not uninstall programs from the device. Security Suite will remove harmful files that have been identified. Riskware is not necessarily harmful. Security Suite has simply identified a file on the device that could be hazardous if not watched carefully. For assistance with program removal please reach out to your device manufacturer or a local computer repair shop. If you have any further questions on Security Suite please feel free to reach back out to us. Thank you for contacting Spectrum.

I need help on how to remove this and if I get AVG free will it help delete it?

Thank you

iMac, macOS High Sierra (10.13.4), Please help asap

Posted on Apr 19, 2018 8:30 AM

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Answer 1

Best reply

Eric Root

Level 10

684,045 points

Apr 19, 2018 8:46 AM in response to DODGE01CHALLENGERSRT01_01

Most long time posters recommend not using antivirus software or cleaning software such as CleanMyMac. I wouldn't install AVG as it can have an adverse effect on computer operation.

Reference that above suspicious, that could be a false positive.

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Answer 2

Apr 19, 2018 9:21 AM in response to Eric Root

Here it is from yesterday

EtreCheck version: 3.4.6 (460)

Report generated 2018-04-18 18:02:33

Download EtreCheck from https://etrecheck.com

Runtime: 2:12

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: No problem - just checking

Hardware Information:ⓘ

iMac (21.5-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac13,1

1 2.7 GHz Intel Core i5 (i5-3330S) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: Unknown

Video Information:ⓘ

NVIDIA GeForce GT 640M - VRAM: 512 MB

iMac 1920 x 1080

Disk Information:ⓘ

APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (829.80 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB

USB Information:ⓘ

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

Apple Inc. MacBook Air SuperDrive

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

System Software:ⓘ

macOS High Sierra 10.13.4 (17E199) - Time since boot: about 10 hours

Configuration files:ⓘ

/etc/sysctl.conf - File exists but not expected

Gatekeeper:ⓘ

Mac App Store and identified developers

Clean up:ⓘ

/System/Library/LaunchAgents/com.apple.corespeechd.plist

/System/Library/PrivateFrameworks/CoreSpeech.framework/corespeechd

Executable not found!

One orphan file found.[Clean up]

Kernel Extensions:ⓘ

/Library/Extensions

[loaded] com.f-secure.kext.fsauth (0.5.0 - SDK 10.9) [Lookup]

/System/Library/Extensions

[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Lookup]

[not loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Lookup]

System Launch Agents:ⓘ

[failed] com.apple.corespeechd.plist (? ? ? - installed 2017-10-31) - /System/Library/PrivateFrameworks/CoreSpeech.framework/corespeechd: Executable not found!

[not loaded] 9 Apple tasks

[loaded] 177 Apple tasks

[running] 106 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 37 Apple tasks

[loaded] 183 Apple tasks

[running] 115 Apple tasks

Launch Agents:ⓘ

[not loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-04-13) [Lookup]

[running] com.f-secure.fsmac.gui.plist (F-Secure Corporation - installed 2018-03-23) [Lookup]

[loaded] com.f-secure.relauncher.plist (Shell Script 828eee6e - installed 2018-02-23) [Lookup]

[loaded] com.f-secure.trasher.plist (F-Secure Corporation - installed 2018-02-23) [Lookup]

[not loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-01-02) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? f476d969 41c76fb7 - installed 2018-04-18) [Lookup]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-04-13) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-04-13) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-26) [Lookup]

[loaded] com.f-secure.fsavd-suppressor.plist (Shell Script 8abefaf6 - installed 2018-02-23) [Lookup]

[loaded] com.f-secure.fsavd.dbhelper.plist (F-Secure Corporation - installed 2018-02-23) [Lookup]

[running] com.f-secure.fsavd.plist (Shell Script 1f81e8aa - installed 2018-02-23) [Lookup]

[loaded] com.f-secure.fscsafeadmind.plist (F-Secure Corporation - installed 2018-02-23) [Lookup]

[loaded] com.f-secure.fsmac.firewall.plist (F-Secure Corporation - installed 2018-02-23) [Lookup]

[loaded] com.f-secure.fsmac.fsupdated_guts2.plist (Shell Script 9d885777 - installed 2018-02-23) [Lookup]

[loaded] com.f-secure.fsmac.guts2downloader.plist (? bb54cf35 e01342e8 - installed 2018-02-23) [Lookup]

[loaded] com.f-secure.fsmac.licensetool.plist (F-Secure Corporation - installed 2018-02-23) [Lookup]

[running] com.f-secure.orspclient.plist (Shell Script 4d2e8df8 - installed 2018-02-23) [Lookup]

[running] com.f-secure.urlexceptiond.plist (F-Secure Corporation - installed 2018-02-23) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-01-02) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2018-03-28) [Lookup]

User Login Items:ⓘ

F-Secure Mac Protection Application

(/Applications/Charter Security Suite/F-Secure Mac Protection.app)

Photo Stream URL SMLoginItem - Hidden (Apple, Inc. - installed 2015-03-19)

(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

Internet Plug-ins:ⓘ

Flip4Mac WMV Plugin: 3.3.0.9 (installed 2014-07-24) [Lookup]

FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-18) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2018-03-30)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-23) [Lookup]

AdobePDFViewer: 18.011.20038 (installed 2018-02-23) [Lookup]

Flash Player: 29.0.0.140 (installed 2018-04-18) [Lookup]

Silverlight: 5.1.50428.0 (installed 2016-07-09) [Lookup]

DirectorShockwave: 12.2.5r195 (installed 2016-09-01) [Lookup]

JavaAppletPlugin: Java 8 Update 171 build 11 (installed 2018-04-18) Check version

Safari Extensions:ⓘ

[enabled] Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (installed 2018-03-30)

[enabled] Browsing protection - F-Secure - http://www.f-secure.com (installed 2018-03-23)

3rd Party Preference Panes:ⓘ

Flash Player (installed 2018-03-26) [Lookup]

FUSE for OS X (OSXFUSE) (installed 2013-11-12) [Lookup]

Java (installed 2018-04-18) [Lookup]

Safe Anywhere Mac Settings (installed 2018-03-23) [Lookup]

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 169.54 GB

Destinations:

My Passport for Mac [Local]

Total size: 1.00 TB

Total number of backups: 45

Oldest backup: 10/19/14, 8:05 PM

Last backup: 4/14/18, 3:54 PM

Size of backup disk: Adequate

Backup size 1.00 TB > (Disk used 169.54 GB X 3)

Top Processes by CPU:ⓘ

4% WindowServer

2% kernel_task

0% fontd

0% dasd

0% UserEventAgent

Top Processes by Memory:ⓘ

874 MB kernel_task

642 MB softwareupdated

133 MB F-Secure Mac Protection

95 MB AppleSpell

93 MB mds

Top Processes by Network Use:ⓘ

Input Output Process name

119 KB 107 KB mDNSResponder

10 KB 14 KB apsd

2 KB 1 KB netbiosd

882 B 1 KB OrspService

Top Processes by Energy Use:ⓘ

5.82 WindowServer

0.62 fsavd

0.56 launchd

0.32 Caffeine

Virtual Memory Information:ⓘ

3.82 GB Available RAM

1.38 GB Free RAM

4.18 GB Used RAM

2.44 GB Cached files

0 B Swap Used

Software installs (last 30 days):ⓘ

EasyFind: 4.9.3 (installed 2018-03-20)

Adobe Flash Player: (installed 2018-03-21)

Adobe Shockwave Player 12.2: (installed 2018-03-21)

Java 8 Update 161: (installed 2018-03-21)

Security Suite: (installed 2018-03-23)

Malwarebytes for Mac: (installed 2018-03-23)

"Malwarebytes for Mac Uninstaller": (installed 2018-03-23)

App Cleaner & Uninstaller: 4.9.2 (installed 2018-03-24)

ClamXav: 2.6.4 (installed 2018-03-24)

Malwarebytes for Mac: (installed 2018-03-24)

"Malwarebytes for Mac Uninstaller": (installed 2018-03-24)

Malwarebytes for Mac: (installed 2018-03-29)

"Malwarebytes for Mac Uninstaller": (installed 2018-04-04)

Adobe Flash Player: (installed 2018-04-06)

Java 8 Update 161: (installed 2018-04-06)

Adobe Flash Player: (installed 2018-04-10)

Garmin Express: (installed 2018-04-11)

GIPHY CAPTURE: 4.0 (installed 2018-04-13)

Adobe Flash Player: (installed 2018-04-13)

Java 8 Update 161: (installed 2018-04-13)

Adobe Flash Player: (installed 2018-04-14)

Java 8 Update 161: (installed 2018-04-14)

Java 8 Update 171: (installed 2018-04-18)

Adobe Flash Player: (installed 2018-04-18)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events):ⓘ

2018-04-18 17:45:45 cloudd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/Assets deleted/renamed, crashing.'

terminating with uncaught exception of type NSException

abort() called

2018-04-18 13:07:48 com.apple.WebKit.WebContent High CPU use [Open] [Details]

2018-04-16 13:29:36 Safari.app Hang [Open]

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Answer 3

macjack

Level 10

111,168 points

Apr 19, 2018 8:49 AM in response to DODGE01CHALLENGERSRT01_01

No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system.

Malwarebytes is safe but I would only run it on demand and only if you suspect malware. I agree with Eric Root about AVG. It is known to flag false positives.

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Answer 4

Apr 19, 2018 8:49 AM in response to DODGE01CHALLENGERSRT01_01

I agree with Eric.

It's a false positive.

By the way, if you just moved the anti virus software app to the Trash, that does not remove all the associated files.

Visit the website for uninstall instructions.

Malwarebytes is for detecting and removing malware, not a virus. I run it daily.

Reply

Answer 5

Apr 19, 2018 8:50 AM in response to DODGE01CHALLENGERSRT01_01

I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Reply

Answer 6

Eric Root

Level 10

684,045 points

Apr 19, 2018 9:30 AM in response to DODGE01CHALLENGERSRT01_01

Clean up:ⓘ

/System/Library/LaunchAgents/com.apple.corespeechd.plist

/System/Library/PrivateFrameworks/CoreSpeech.framework/corespeechd

Executable not found!

One orphan file found.[Clean up]

Run the report again and click [Clean up].

I would uninstall f-secure.

How do I uninstall SAFE on a Mac? - F-Secure Community

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