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Question: Lost files

I erased my Mac accidentally on the find my phone app. I reloaded the IOS. I can find my data and files using iskysoft but have to pay to retrieve it. Any ideas how else I can retrieve the files?

MacBook Pro, iOS 11.0.1

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Apr 19, 2018 7:36 PM in response to NFFC1961 In response to NFFC1961

All such commercial software will cost you. There are some free recovery products but I don't know if they do any good or are used to get you to buy the true recovery software product. Search the App Store and MacUpdate.


How To Safely Use MacUpdate To Download Ad-Free Software


This site has both free and paid membership accounts. If you have neither then some software will be distributed as an installer wrapper that includes adware/malware you may not want. Such a download may appear on your computer like this: Firefox Installer.dmg. Delete the download and return to the main site where you will find a direct link to the developer's website. Use that link from which to download the software. Or a simpler way is to establish a free or paid membership to avoid problems getting adware with your download.

Apr 19, 2018 7:36 PM

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Question: Lost files