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Question: i can not open my led screen fully if I open it completely it goes dark no damage was caused by dropping or force

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Apr 20, 2018 2:24 PM in response to nabilnasifur In response to nabilnasifur

Hello nabilnasifur,

Thank you for using Apple Support Communities!

I understand from your post that when you open your Mac all the way the screen goes black. What you are describing sounds like a possible hardware issue. For a situation like this you may need to contact Apple Support for additional assistance.

Apple - Support - Product Selection

Best Regards.

Apr 20, 2018 2:24 PM

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Apr 20, 2018 5:52 PM in response to nabilnasifur In response to nabilnasifur

Take it in. You have a loose cable or loose hinge—possibly both causing the short.



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics'— go from there.


Genius reservation http://www.apple.com/retail/geniusbar/


on-line https://getsupport.apple.com/GetproductgroupList.action


check warranty https://checkcoverage.apple.com/

Apr 20, 2018 5:52 PM

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User profile for user: nabilnasifur

Question: i can not open my led screen fully if I open it completely it goes dark no damage was caused by dropping or force