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Question: Reset Touch ID

Do I really have to go to the Genius Bar to be able to reset my Touch ID?

iPhone 6s Plus, iOS 11.3

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Answer:

Read these support guides:

Use Touch ID on iPhone and iPad - Apple Support

or

If Touch ID isn't working on your iPhone or iPad - Apple Support


If you get no help, then yes, contact your most convenient Apple Store or Authorized Service provider and have your device inspected: Apple - Find Locations - Location Selector

Regards

Giulio

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Question marked as Apple Recommended

Apr 20, 2018 2:16 AM in response to metalkelly In response to metalkelly

Read these support guides:

Use Touch ID on iPhone and iPad - Apple Support

or

If Touch ID isn't working on your iPhone or iPad - Apple Support


If you get no help, then yes, contact your most convenient Apple Store or Authorized Service provider and have your device inspected: Apple - Find Locations - Location Selector

Regards

Giulio

Apr 20, 2018 2:16 AM

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User profile for user: metalkelly

Question: Reset Touch ID