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Question: macbook pro screen lights up but no display

the computer screen has light but displays a black screen

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Apr 20, 2018 2:54 PM in response to ZXTV In response to ZXTV

Hello ZXTV,

Thank you for using Apple Support Communities. It's my understanding your MacBook Pro has backlight but the screen remains black. I can definitely see how this could be concerning. I'm happy to help.

If you haven't already, disconnect external devices and reset the System Management Controller (SMC). Use the information and steps in the link below:
How to reset the System Management Controller on your Mac

If the issue persists, use the steps in the following link to reset NVRAM
How to reset NVRAM or PRAM on your Mac

Let us know the results. Please include any additional steps you may have tried.

Have a great day!

Apr 20, 2018 2:54 PM

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Question: macbook pro screen lights up but no display