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Level 1

8 points

Developer says okay to refund - apple says no

I bought my first ever 'in app' purchase - and it was not what i was after . I contacted the developer and they said they're fine with a refund - however Apple says no. I don't have a reason why though. What to do now? thanks

MacBook Pro, Mac OS X (10.6.8)

Posted on Apr 20, 2018 2:20 AM

Best reply

Dah•veed

Level 9

64,633 points

Posted on Apr 20, 2018 2:23 PM

Apple is the only one who can issue the refund and Apple said no. There isn't anything else to do. Apple has the final say in these matters.

ASC - Late 2012 Mac mini, macOS 10.13.4;  Watch, 38 mm AL, watchOS 4.3; iPad Air 2 & iPhone 7+, iOS 11.3; TV 4th Gen, tvOS 10.3;  Airport Express

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Developer says okay to refund - apple says no

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