hi,
when I have a new device, it doesn’t recognise my Apple ID when I make the set up.
I had to create a new Apple ID and replace it white my own one.
I had this problem with an iPad and know with my new iPhone
You should be able to restore when the phone is set up. Have you ever used another Apple ID to make purchases? It may be asking for that ID.
Backup - Restore your device from an iCloud or iTunes backup
Hi there
Case 1:
You setup your new device as a new device or you back it up from cloud which may be a non compatible format of iOS
Case 2:
You have problem singing in with Apple ID go to Icloud.com and go for manage Apple ID there you will see your devices remove old ones and verify the rest better to change password.
Sometimes you can forget restrictions on and your iCloud off within in general settings make it off and make iCloud on
Feed me back if it’s helpful as I hope
Thanks for the help
Case 1:
I back it up from my iCloud that I use every day on the last version of iOS
Case 2:
Every old devices are already removed.
I verified and my iCloud is on
I really don’t understand why it doesn’t work...
Have you a solution for me to recover my iCloud back up from my old iPhone without passing by the set up ?
He was change in an Apple Store today so I don’t have the old one anymore
Thanks in advance
What happens when you try to restore the backup? Error Message(s)? When you enter your Apple ID, what error message(s) do you see? Are you signed into Settings/Your Name/iCloud when you try to restore?
I tried it in the set up menu and he told me that my Apple ID and Password are wrong.
But if I use the same information in my iPad it’s work.
I don’t know if I can do it when the iPhone is installed
Worst case scenario you have been lost your account for some reason if you say new account every time if you still can access your iCloud account do what I told you and it will work ISA.
New device Apple ID
