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Question: Exterior storage problem

G drive mobile usb-c stuck on “stopping“ for 12 hours: cannot eject it! Since have learned about Time machine & how to back up files on exterior hard drive. It is ready to backup 327.15 GB. What do I do?

MacBook Pro, OS X Yosemite (10.10.1)

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Apr 20, 2018 9:55 AM in response to Cathycoolest In response to Cathycoolest

Shut down your Mac and then disconnect the drive. When you boot up again select Disk Utility and reformat the drive Mac OS Extended (Journaled). (Select the uppermost unindented icon the entire drive). Then go to System Preferences and select it as your Time Machine Drive.

Apr 20, 2018 9:55 AM

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Question: Exterior storage problem